April 2023 by Scott Sherwin
The best pharmacy in Crewe. The manager here was extremely helpful when Boots were unable to dispense my prescription, Boots were very unhelpful and simply said their supplier was out of stock! Leaving me without medication. Rowlands pharmacy ordered my medication in the next day, even before the GP issued my replacement prescription to Rowlands. This is now my nominated pharmacy. It is always very efficient and very short waiting times. Highly recommend.
April 2023 by Kerry Kolbuck
This pharmacy is the best I've ever used. All the staff are friendly and helpful. The Manager is a gem, she goes above and beyond.
September 2022 by Meg Bailey
Kind staff and quick to help. They did my prescriptions literally 5 minutes before closing even though I had just taken it in. Very helpful :)
August 2022 by Olivia Sumner
I came in and asked for a prescription. I was greeted by a very rude pharmacist (a woman with short dark hair and glasses) who actually argued with me over the pharmacy. Terrible service.
May 2022 by pam webb
Every time we visit this pharmacy the staff don't want to serve you . They stand behind in the dispenser and ignore people at the counter.My husband went in this afternoon at 3pm there were 4 customers and the staff are walking around the dispensery with there heads down not making eye contact. He was in there 15mins and there were 4 staff .Not very good customer service
July 2021 by Daniel
Service has declined drastically, needed multiple trips there and phone calls to the doctors to track a prescription they had received a week before to still be told they haven't received anything. However when the lady who served me turned around it appeared out of nowhere despite them saying nothing was on their system. Seen multiple people inside without masks unchallenged. Not particularly safe for my dad to go get his prescription. Some of the staff are lovely and friendly. courteous service but the majority don't even want to give you the time of day.
July 2021 by Sharleen Herron
The staff that were working on the day I visited were rude and came across as arrogant. Maybe not all the staff are like this but definitely the ones that day were, I felt very uncomfortable and won't be using the chemist again.
March 2021 by Diane Walsh
Very slow service!! Takes forever to get through on the phone!!always seems to be short on my prescription items. Need to change chemist!!
May 2019 by Sharon Donaldson
Excellent customer service
March 2019 by Sir Josh Jackson KB MBE
Always receive fabulous services. Staff are always welcoming.
March 2019 by mike purcell
Friendly staff ð??? always polite
February 2019 by Gloria Ramsay
Used this pharmacy for many years but find service is not as good now. Prescriptions not ready in specified time. On many occasions have not been able to collect full prescription due to shortages. Returned today to collect shortage from previous week, only to be told they were out of stock again. I was originally told they would be ready the following day but to collect when passing. I now have to go back a third time to collect. Sorry Rowlands, not good enough. If you owe a balance of prescription, you should allow a period of time for patient to collect.
October 2017 by Christine Storey
Well laid out for a small store friendly helpful staff
June 2017 by Lindy Horne
Personally think this is the best pharmacy in Crewe for their quickness and efficiency in serving customers, and their helpfulness and advice to customers queries. Big Well Done to them!
June 2017 by nasir
Not very good. Waiting 12-15 minutes just for a tablet. 4-5 people waiting for medicine, 5-6 people working inside. Not sure why they need so long...
