February 2024 by Kim Hamilton
Rang the pharmacy at 18.15 asking if they had the facility where the pharmacist could check my daughter?s ear and issue prescriptions, as I had been referred by the doctor. The lady on the phone said, yes tomorrow, I said am I not able to come tonight as I was close by, she replied with, well if your quick as it?s been a long day!!!When we arrived at the pharmacy a few minutes later we saw the pharmacist who was very efficient and issued antibiotics.Whilst waiting for the prescription, the girl from the phone was answering question from the pharmacist with, I don?t know, it?s time to go home, and was yawning and sighing.This girl needs to question if this job is right one for her, zero customer service skills, no empathy and just rude!! Clearly no children either.We actually left the pharmacy at 18.29. So you were all still able to go home on time!
February 2024 by Keith Simpson
Bad experience today at this Pharmacy. I wanted to buy some anti fungal cream that had been prescribed by the GP in the past. The assistant behind the counter wanted to know where I was going to apply the cream. I said it was private so she refused to sell me the product. What is it coming to when an assistant is trying to manage my health and you are asked private questions in a public place.
February 2024 by Mario Toma
Kind and helpful staff.
December 2023 by Temitayo Komolafe
Went for a Talcum powder and one of the ladies in blue gave me one. i asked to confirm if it was bcos it was a different name in it and she said it a type of Talc. Been using this so called talcum powder for months and never works or give me any sort of relieve. I just checked the write up at the back of the container and guess what 100% -Talc free. and am like really..So disappointed.
December 2023 by Mark Hallett
The staff are overworked , it's such a small chemist for so many people in the area . They do a fantastic job mostly ready the same day . Wish they opened Saturday morning though. Great job guys keep it up.
November 2023 by Pauline Moss
Went in for tablets that were not available for my husband the week before.Assumed a week later would be ready to collect ,as had my we owe you paper !Met with someone who at first told me tablets weren?t available but were NOT tablets in my husbands prescription!!!!I then complained re fact not new prescription it was what owed met with abuse from young Lady like it was my fault !!!!Backed up by many in shop with similar experience.Waited 1 hour and 3/4 to get tablets owed from prescription from week before owed by them !Been a customer here for as long as been there !But you are a JOKE blaming surgery !!Been to Pharmacy2U ordered Monday received tablets Friday by post !So my advice is ditch this lot
October 2023 by Lee Powell
Horrible place, horrible service. The three that were working were laughing at me. Lazy and don't even look for your prescription
October 2023 by Sophie Connolly
One of the nicest pharmacist around. Nothing is too much trouble. Good waiting times and well stocked. Thank you Dr. Henry for your help with my medication.
September 2023 by Graham Hodson
Dreadful service , always using same excuse. We're new , so what , if your not up to it get another job.Blister packs arrive with some meds missing , they don't tell you. Would take too long to tell everybody.Still awaiting 4 of my medicines.By the way , blister packs arrived 6 days EARLY , apparently asked for at my end , utter rubbish.I have left them and gone to Clear , hopefully better. At least their personnel seem to be human beings . Well are NOT Well.
August 2023 by Tony Elder
An absolute joke of a place never pick up the phone rude and have no idea what they're doing
August 2023 by Lee Fairhurst
Joke of a place,don't answer phone, leave u for days with no tablets
August 2023 by Gillian Rouse
Absolutely appalling ,disgraceful, service. It?s taken 3 visits of queuing (2 times in the rain for over an hour each time ) to track down prescriptions for 3 family members at the same address ordered 15 days ago!!!!
August 2023 by Karolina Miskiewicz (grumpy stitcher)
2nd month in a row, my meds are weeks late, approved by gp on 11th today it's 28th, last month excuse was, they had no pharmacist? wonder what will be the excuse this month, trying to call today to ask if it's ready no one even bothers to pick up
August 2023 by Wendy Wakefield
I went into the pharmacy, after waiting a week for my script, told it's ordered and should be in later today, didn't know what time as this wasn't her branch, and had been landed with it today. Pharmacist turned up late, shelves empty, and the floor was disgusting. Not good image.
August 2023 by Peter Curbishley
Awful, unable to give zero or I wouldDon't answer phone,sullen you'll just have to wait attitude15 people queuing, one staff member serving, pharmacist "on lunch break"Clearly staffing and attitude problemsDon't waste your time, go elsewhere
