March 2024 by Todd T
I recently had the pleasure of being assisted by James while shopping for suits, and I must say, his customer service was absolutely exceptional. From the moment I walked in, James greeted me with a warm smile and genuine enthusiasm. He took the time to understand my preferences and needs, offering valuable insights and recommendations tailored to my style. James's attention to detail was remarkable; he patiently guided me through various options, ensuring that I found the perfect fit. His professionalism and expertise made the entire shopping experience enjoyable and stress-free. Thanks to James, I not only found the ideal suit but also felt confident and well taken care of throughout the process. I highly recommend James for his outstanding customer service skills and commend him for going above and beyond to exceed my expectations. A true asset to the store!
February 2024 by Stuart Conchie
The service is fantastic, shopped here many time, ?
February 2024 by Alan Turner
Measure for a hired wedding suit. Very helpful and organised. No hassle ?
December 2023 by Emma Alston
We went in today with my son to purchase a suit for a wedding/christening and Lyndsey was so helpful and made sure he had every thing he needed. She ran about getting him different size/style of pants till he was happy with his choice ? we had been a few different shops and this was by far the best one we?d been too. It will definitely be the first shop we go to next time we are looking for a suit. Again big thanks to Lyndsey for all you time ??
December 2023 by Michael Jennings
Needed a suit very quickly for in the next couple of days and Abbi was very helpful and helped me to pick up a great suit.
December 2023 by Ben X
I was looking for a wedding suit and was struggling to find any shop that could help me find the perfect one. However, Moss was the best choice I made when it came to looking for suits.I was greeted by the fantastic Dominie who guided me to finding the perfect suit! She never once pressurised me into buying an expensive suit and she asked loads of questions to help me find the right suit!I can't sing my praises enough for the fantastic service Dom provided and she made the whole experience a lot more fun and less stressful!If you ever visit Cheshire Oaks to go wedding suit shopping (or any type of suit shopping) I can't recommend Moss and Dominic's services enough! Great prices, fantastic staff and overall a brilliant experience! ?
December 2023 by mostafa Hassaan
Great experience buying a Tux today. Abbi was mega helpful, cheerful and has a beautiful smile. Thanks :)
December 2023 by Derek weir
All the shops in this complex are good. A good day out with plenty of free parking.
December 2023 by Paul Kavanagh
Great choice, hreat service.
November 2023 by Gary Hall
I visited Moss Bros recently with two of my Grooms Party to choose Clothes for my wedding.We were helped by Ellie. Throughout the whole fitting experience we found her knowledge of Suits / Sizes / Tailoring to be exceptional. She absolute took control with total confidence and turned what we expected to be a long ordeal into a pleasant efficient experience.We all remarked on leaving how exceptional Ellie had been and what a pleasure the visit to Moss Bros had been purely due to her. Thank you Ellie
October 2023 by Simon Eden
I have to say we thought looking for a suit for my son in law to be for his weeding day would be difficult. It was until we met Dom..... She was brilliant and helped with a bespoke made suit for his big day. Thank you Dom for all your help, you are a credit to the business ?
September 2023 by Connor B
I was helped out massively by a staff member called Evan who made my suit purchase effortless. He gave me great advice on sizing and suitable accessories to go with the suit. He went above and beyond to help me. The store had a great range of suits and items, I would highly recommend going here for suit purchases
September 2023 by Mark Williamson
I've hired suits from here in the past with no problems but the service has gone downhill. Couldn't get measured properly. Just had to try on different sizes but the different suits had direct fits. I'm 6'1" and 118kg so why are they bringing me slimfit trousers in short fitting. Staff were very scruffy. Its a formal suit shop and the staff are wearing trainers and tshirts.
September 2023 by Al Hodson
Absolutely disgusted! We purchased four 3 piece suits for my wedding, plus shirts. We live and hour and a half away. Upon unpacking at home, we find a security tag on one pair of trousers. I telephone the store, expecting to be told, having spent a small fortune, ?no problem sir, we?ll send you a new pair and you post those back?, oh no, all I?m told is you?ll have to pop back in, yes like I have 3 hours to spare when trying to prepare for the wedding!I do know that Moss Bros are able to check receipts & they did have my name and address on file due to delivering out of stock products, which I might add they were able to do next day, so no excuse for being told to ?pop in? absolutely disgraceful service! VERY DISAPPOINTED!
September 2023 by Jeanette Fitzgerald
Most embarrassing experience as a result of purchasing a suit from this shop for a family wedding yesterday. Only whilst waiting at the hotel for a taxi to the venue, did we realise that the security tag had been left on the jacket. After many sarcastic comments at the service & during the reception my hubby couldn't wait to remove the jacket. Needless to say we will be returning to store in the next week. Not happy at all so be warned when you purchase anything. Sucurity tag obviously isn't detected on leaving the store so you wonder what the point of them is!!!