December 2023 by Jane Bourne
I ordered items in the usual way for collection from this store. I went to the store to collect my order on 22 October and it was very obvious from the small parcel I was handed that there was no way all my bulky items were inside. I requested the assistant check again at the back as I was items missing. She refused to check for my items in the storeroom. So I went straight to the till and the assistant checked my parcel and then called customer services who reordered my missing items to be delivered to my house free of charge as it was Next?s error!!!! I was told my refund would be made within the week!!!! I have never received my refund. It is now 35 days since my items were missing. I have been fighting for it ever since.I received a letter to complete to sign to confirm the missing items. I returned via return post. The letter informed me the items had been scanned so further enquiry was necessary.I am absolutely appalled at the service I have received since. Four calls to customer services. Two emails detailing events. No refund. Has someone in Next Chester Coliseum signed for my items instead?. It?s the only explanation.I am so disappointed with the service I have received.
December 2023 by Andy Williams
One of my favourite places,always good quality clothing for any event.
November 2023 by Mikey Powell
Great shop. Love the mens clothes range. Always great quality and reasonably priced. The staff are always really friendly and personable.
November 2023 by saplingessentialservices
Nice place to shop. Many offers. Costas also inside for a break.
October 2023 by Adam Hughes
Have used this particular branch for purchasing pretty much all of my furniture in my home, the staff have always been super helpful and the service has been great from browsing and ordering through to the delivery and aftercare. We made use of the interior design service and found this brilliant too. Curtains, furniture, sofas, rugs, lamps, light fittings, soft furnishings - all sorted thanks to Debbie!
October 2023 by Ray Roberts
I'm sure it's a great place to shop, but used only to visit in store Costa
September 2023 by Martin B
Bit difficult to gain access to only the entrance doors whilst the work is ongoing.
August 2023 by Andy Antrobus
Go for the Costa situated on the first floor.great view across the collisium
July 2023 by L
Popped in there and they have seemed to have shipped a load of 'sale' rubbish that wasn't on the shop floor previously. All unsorted by size or product. Like a jumble sale.
July 2023 by Peter Hindley
Lots of rebuilding & changes going on. Looking forward to seeing the new Next!
July 2023 by Nathan Winter
Max in the men?s section in the Cheshire oaks store was extremely helpful! Great customer service and went out of his way to help me find the suit pants I needed!
July 2023 by Chesney
Elaine made my shopping experience so much easier! If it wasn?t for her I wouldn?t of made the purchases I did. Helped me out by making a couple phone calls to check my products was the right description. Elaine you deserve a raise???
July 2023 by Natalie Ellsworth
Great suite for sons prom
June 2023 by Susan Tomlinson
Cheshire Oaks next not very wheelchair friendly shelves very close together.
June 2023 by Paul Fields
Great stocks of stylish clothes and furniture.
