November 2023 by Paul Kavanagh
Great choice, excellent service!
August 2023 by Stan Stubbs
Surprised I could afford anything but it was reasonably priced
July 2023 by Neill Pattison
Fantastic range of footwear and top quality
May 2023 by George Gary Wyatt
Great choice of reasonably priced quality shoes
March 2023 by Kenny Fowles
Purchased new Clarks shoes while visiting store.
December 2022 by mike veevers
Great customer service so helpful the staff
December 2022 by M.T. Nasim
One of the staff members, who appears to be the only staff member, needs some basic customer service training, such as, how to politely say ?I?ll be with you shortly? rather than refusing to believe a that a potential client is asking a question and ignoring them for good few seconds and then rudely saying ?I am with another customer?. It?s just basic common sense that if you?re going to be rude to a customer, they will take their business elsewhere and leave a bad review.
November 2022 by Deborah Veevers
Staff were outstanding -we got great service today.
February 2022 by Lee Stephan
I was in Cheshire oaks over the weekend with my wife and we came into soletrader looking for some shoes for a wedding I am attending at the end of the month. I asked a young lady for some help but whiles serving me she just didn?t seem interested in helping me she had a look like she wasn?t happy with me or didn?t want to be there or didn?t want to help serve me, seems as she was more bothered playing with her keys whiles I was asking for sizes and speaking about the make of the shoes and when she came back out she only said to me we don?t have that in I?m afraid and walked off towards the till, like she has finished serving me or finished dealing with me, although I told her before she went for the sizes I would keep looking incase my size wasn?t in or if there?s any way if there?s no sizes if she can check to see if I can get them delivered or another soletrader close by might have something similar but no she simply walked away, luckily another colleague was a lot more useful and polite dealing with me. But I?m sorry I had to give 1 star as the young lady?s attitude was appalling.
February 2022 by Jean Fisher
Came in for a pair of boots in the week and the customer service from one brunette young lady was shocking, she didn?t seem interested in helping me at all, had a face on whiles playing with her keys all the time she was serving me, making me feel as I wasn?t welcome, I asked for a size and no we don?t have that size in not directing me to another store that might have them or if I?m able to check online if available, I would advise her to improve on her customer service
March 2021 by Issa Basi
Really really disappointed with the service. I have washed a pair of shoes under the instructions and the manager did not let me exchange them under no circumstances. She explained that it wasn?t any fault with the shoe and did not have a pair in the store. Fine, I did understand this but I could?ve exchange them for something else as they wouldn?t fit anymore. She might have forgotten what the polices are and forgot to respect them. Shame. Really not happy spending £115 for a service like that.
March 2021 by Peter Simcoe
Sole Trader shoes are excellent and I always try to buy their Miner boots. However, the outlet at Cheshire oaks does not have a great range. Worth going to Chester city centre Sole Trader.
March 2021 by Damian Martin
same price all year round and there's never a sale on in here.....don't be fooled and you can check this buy visiting the store before and after a so called sale
March 2021 by Raj Nagpal
I went in last minute but the store was open I didn't realise it was about to close. Staff did serve but weren't that happy.
September 2020 by Susan Zou
The store manager was rude and accused me of lying. He refused to let me exchange a pair of shoes that I had bought the same day and never worn outside the store?
