April 2023 by Total ?Total Transformation? Transformation
Please avoid avoid avoid. Good Friday totally ruined when they rang 2 hours before my lunchtime appointment to cancel and told me my glasses had not been delivered. Surely they would have know this the day before. This also meant I was without glasses for a holiday. Staff were confused and even had the wrong details when they rang me a week later to say the glasses were ready. Really appalling. Expected better of Boots. No apology or compensation offered.
October 2022 by Heather Stanway
A very big thank you to Jade, who was very helpful & friendly when I visited the branch :-)
September 2022 by Jack
Great customer service. After having a sore eye, I walked in and was seen the same day. The optician thoroughly checked my eye and gave me a prescription all free of charge. Thank you for your help.
June 2022 by J
Needed to contact the branch by phone. Tried repeatedly over several days, at different times of day, during the opening hours. The phone rings and no-one answers. I have changed opticians.
May 2022 by Jack Cannon
Great customer service. After having a sore eye, I walked in and was seen the same day. The optician thoroughly checked my eye and gave me a prescription all free of charge. Thank you for your help.
March 2022 by Nick Ridgway
Lovely store, very helpful staff that couldn?t do enough for me! Jade was a delight!
September 2021 by Digby Dyke
Faultless. They have the latest equipment for eye-health examinations and the professional and caring skills to give perfect service. All who work here are excellent but I'd like to mention Jade in particular.
July 2021 by Lisa Johnson
Faultless! I feel compelled to thank by email both Head Office and Staff at Knutsford Opticians and let everybody know how fantastic the people who work there are! They are so friendly, so well aware of their COVID and so informative. I write this as I believe that so many people only write reviews when they are unhappy.
July 2021 by Sayfa Sali
Amazing , very helpful and professional staff, will highly recommend
September 2020 by jemma taylor
Amazing service and great selection of glasses at the Knutsford branch. Optician explained everything thoroughly. Staff were extremely helpful and patient when I was selecting my new frames, and great knowledge of the lenses. Usually I just opt for the cheapest, but with all the information I made a more informed decision (without feeling pushed in to anything).
September 2020 by Caitlin Percy
Brilliant experience with John the optician discussing the options for eyewear with a wealth of knowledge on both men's and women's glasses. I felt very well informed in my decision and along with Antony helping to complete the paperwork it was very easy!
September 2020 by Garymydog
Very impressed sat in while lady did eye test and the person I was with who has had a stroke and struggles to communicate. The lady was fantastic with him communicating clearly professionally and politelyThankyou
