September 2020 by bernard h
On 8th September I tried by telephone to book a table as I have always enjoyed the food and atmosphere at the Swan. I kept getting the "All our staff are busy serving or customers" message, so I rang the Premier Inn next door to see if they had a link. This was on a 0871 premium number. They did have a link, but I got the same message. No matter which button I pressed, I could not get to speak to anyone, so I gave up and went somewhere else. A couple of days later I drove past The Swan and Premier Inn. It was a building site and neither business was operational. Why then is a premium phone number still taking calls? I have complained to Premier Inn's CEO and I await his reply. The 0871 number by the way is till operational!!! Ripoff or what???
March 2020 by Barbarian53
Dont know why people complain about this place, we've been many times and always had good food, good service and good value for money.
March 2020 by TheNatster75
We used the pub as we were staying in the Hotel next door, although everywhere was really quiet due to COVID-19, this didn't put the staff in a bad mood at all. Everyone we met were lovely, great spirits and we enjoyed sitting around talking. Great place to eat and we will pop back in when we are next in the area.
March 2020 by melh901
Food was good and the service excellent ordered a 2 meals for £8.99. Two fill up drinks £1.89 starters and then a sweet great. Then we were told only mon to Friday 12 -6 ended up paying £25 for the same two meals and drinks. Nothing else. Rip off what's the difference just because its a Saturday. I wont be going to any brewers fair if this is the way you are treated. Management care to reply?
March 2020 by Dave Jackson
Group of us went for lunch, good selection of food and very reasonable prices. The food was good quality and generous portions especially given the price. Good service with a smile, definitely worth a try.
March 2020 by HENREY18
Nice friendly smile from staff when we entered. Lovely meal as usual and service was excellent. We really enjoyed our meal of Haddock and Chips.
March 2020 by Davecarson88
Nice ambiance, good food, well priced. Off the beaten track now the A556 Mere bypass has opened. Would definitely recommend this place.
February 2020 by beckbry
Fantastic service for our family celebration. Family of 15 (6 adults and 7 children), staff could do enough for us. We were served really quickly with drinks, placed our food order from a wide ranging menu. Our meals included a variety of kids meals, Sunday roasts, burgers and grills. Plates went back empty which is always a good sign. Most ordered desserts except for the birthday boy, but the waitress recognised it was his birthday meal and arranged a plate of strawberries with a candle and the place sang happy birthday ?, really nice touch, not many places would have noticed it was his birthday meal. Would definitely recommend.
February 2020 by Jackie Harrison
Called her a couple of days ago as coming back from Altrincham. Food was good value and tasty. Staff were so friendly and welcoming , especially Kerry who was so helpful. First time we had been but will be coming back.
February 2020 by Burtthe Bevvie
I felt sorry for the staff no Stella no lagers no chicken no ice easier to ask what they did have
February 2020 by Wheelers1960
I'll keep this one short and sweet because I've included the pub and restaurant review in the hotel review. Suffice to say. I love this place. Great food. Excellent staff. Thanks to Kerry and Denise for being so attentive during our last visit. Prices are good and wine prices are even better. Thanks.
January 2020 by curlyboy777
Drove past this place many times before the main road between Altrincham and Northwich changed! We gave this place a try as a change to our usual, more local Brewers Fayre and weren't disappointed - clean, tidy, welcomed and good food. Will definitely visit again and would recommend to others.
December 2019 by 797laurine
Lovely festive menu, with excellent food, beautifully presented. Atmosphere was relaxed, and the staff were very friendly. This pub always delivers good food at reasonable prices. It is one of my favourite places to eat. I recommend it.
December 2019 by 2101sophiewalsh
Had Xmas dinner at the The Swan Bucklow today Fantastic meal and brilliant service from Emma and Erin perfect from start to finish can totally recommend and will be back next year thanks
December 2019 by ChubbyNortherner
I?ve been using The Swan as a meeting venue for over a year now. Great team, friendly and efficient staff with some great human touches (Tracy without an E ?). Can?t fault, food always good, service great, will be sad when it closes. Keep it open / going Whitbread, good staff are hard to come by, look after them, cheers ?
