March 2024 by Simon Wachter
Great food. Happy polite helpful staff.
February 2024 by Carol Styles
Staff couldn't do enough for us. Kitchen was closed on arrival but they made us a meal each. Room is lovely.
February 2024 by Jane Crowther
Johanna was amazing ? felt so welcome ..: best service ever
September 2023 by ADK_Dreamer
We had fantastic dinners on Monday Sept 4th. Some pubs not serving food on Monday night, so very happy to find a place. Portions were the perfect size and the prices reasonable. Young girl was working the bar/floor on her own but was very pleasant, professional and did everything with a smile. A pity the floors were so sticky I had to clean my shoes when I got home!
August 2023 by Suzanne D
Friendly staff. Good size room. Everywhere was spotless. Food was excellent especially the breakfast. Will definitely stay again.
June 2023 by Nils Helge Vikingstad
Nice pub. Friendly atmosphere
February 2023 by Doodles
Always a treat to visit the Cross keys, the staff and facilities are great and they are always so welcoming even of the husky trip hazards we bring with us!
November 2022 by ToniP847
Great food, great staff, great vibe, glad we chose this place for lunch. Well looked after. Will be back again :-)
September 2022 by Tigerchops04
Highly recommend to stay and eat. The staff especially Tristan was very welcoming and made us feel like old friends. The room was spacious, comfy and clean. We were in a building seperate to the pub which was great. The food was excellent, very well presented and tasty. We will deffinatley return. Great location, plenty of places to eat and drink within walking distance and Tattan Park close by.
September 2022 by George Hill (Winter98)
Extremely helpful owners and staff, they are making things work during this difficult period.
July 2022 by Nigel Morris
Excellent pub and hotel. Room was excellent and breakfast was fantastic. The hosts were brilliant and very helpful.
July 2022 by Barbara Beck
Great atmosphere, drink selection great
July 2022 by Sandra Johnson
Right next to the hotel great .
April 2022 by LaurenB3010
Avoid like the plague. Arrived at The Cross Keys having paid for a reservation on hotels.com, was told on arrival I needed to pay £82 again (despite having proof of my already paid booking) and £10 early check in fee (extra £10 was fine with me), they just said ?we don?t deal with hotels.com you can?t have your room unless you pay again?. Hotels.com contacted them twice to refund me and they refused. Disgusting service and money grabbing. If you don't deal with hotels.com then why advertise your property with them? Your guests should not be penalised when something goes wrong, you should liaise with hotels.com to sort it out! Not only that, was told there would be free parking. Arrived and asked where I could park the car and was told ?we don?t have anywhere as road is closed off due to a market?. I asked for advice on where I could leave our vehicle and I was just told I?d need to drive around and find a pay and display. There was no parking around so we ended up having to drive to the wedding venue we were going to and leave our car there and use taxis back and forth instead. Never met such a rude accommodation desk employee in my entire life. Should not work in the hospitality business. Completely ruined our trip and caused us nothing but stress from start to finish.
October 2021 by Andrew L
Great service, food good value for money and brilliant atmosphere considering we went for something to eat before the cinema ! We are planning on going back as it?s set up really well as a sports bar.
