January 2024 by Maryann McLoughlin
Quick efficient friendly service and the cashier checked whether I had found everything that I'd wanted to buy
January 2024 by Josephine McGhee
Derek who did my work was absolutely amazing can not thank him enough.Put my faith back in human natureThanksDerekMacclesfield branchDavidJackson
December 2023 by Tony Whitham
Called for a car battery. More interested in selling MOT and servicing. Had a battery for my car but was unable to fit it ? Told me to get the battery off Halford but take it to Nashnanal tyres. So went to Thomson on park lane. Fitted and Done in 30mins.
December 2023 by Daniel Moss
Do not use this store, they don't honor warrantys, they lie to your face, and do not care about the customer. Awful service by Ryan and Claire, disappointed with there attitude, no common sense in the store at all. Awful Awful awful
December 2023 by Will Ebrey
Served by Graham and derek. Awesome customer service. Both a credit to the company!!
December 2023 by David Butler
Went in to get a headlight bulb. Would normally fit it myself but, as I had a dark and foggy journey home, I decided to use the fitting service.Noticed lights didn't look quite right on my journey home and that lights looked out of alignment.Checked when I got home and found that dip beam adjustment cable had not been refitted correctly.Luckily I was able to rectify it myself.Needless to say will not be using fitting service again.
December 2023 by Rhona Marshall
The service from the moment I walked into Halfords in Macclesfield was First Class. Thanks for the great job of fixing a new number plate onto the back of my car.
November 2023 by Julie Brocklehurst
Went to Halfords this evening, just to buy a small item , one girl v busy with a gent and paperwork, so very patiently stood for well over 10 minutes, the guy on the till had no customer relations what do ever, as I stood and listened to a conversation over a car part , he then said oh I?ll go in the back and rummage through desks, mean while I?m still stood patiently, well he came back and the conversation was repeated all again , mean while, what should of happened was he take my pennies and get me gone , but no, I had to endure his pathetic voice , Halfords u need to get a self serve till , and move on, or get your staff trained , no apology?s came out of this guy?s mouth either, dragged up I say
November 2023 by gaynor bailey
Only reason I?m putting any stars is the lady that introduced me to the guy that does fittings was lovely he however was so awkward and unhelpful regarding whether he could or couldn?t fit some camera?s that I just had to leave very frustrating as I wanted to make quite a large purchase!!
November 2023 by Elaine Parkinson
Brilliant Customer Service! I loved the free car check and I will definatley be going back if I have issues with my car again. I was very impressed with the service I received.
October 2023 by Ben Marshall
Great service got a free safety check by joining the club, had wipers fitted and got a new bulb and they identified one of my tire treads is getting low excellent service Luke and his colleague were really helpful.
October 2023 by Les Shaw
Customer Services was good, it wasn't until I got home and received my bill that I saw I was billed £5 for fitting a windscreen rubber replacement, it would have been nice to be told as I could have fitted the part myself..
October 2023 by Daniel Cabello
I went there to fix the brakes for my bike and before I told them my problem the lack of support and help came out and they immediately looked at my bike and told me that they couldn´t do anything because it was not from their store.Don´t go to Halfords Macclesfield, I went to the next corner local bike shop, really friendly guy that got it fixed in a couple of hours because apparently it was a really easy fix and it was way cheaper.Middle age/old workers at Halford are rude and not willing to help at all. Get rid of them.
October 2023 by Emma Rathbone
Went into the store on a Sunday morning to ask about a bike rack for a bike. I couldn't believe the lack of customer care received from the middle aged man on the counter in the florescent jacket. Total lack of care and unwilling to support. Really puts you off shopping in store when you have staff like that on the desk ...
September 2023 by Daniel Khan
Lovely team and garage.. Great range of tools and parts. I recommend the engine clean and fuel system cleaner on higher mileage vehicles to make them run smoothly.4 star as it can sometimes be a bit long checking out. But I appreciate it's your job to ask same question each time.Thanks
