January 2024 by Cassandra Jennings
On Sunday. I called Macclesfield Kwik Fit 3 times, but they didn't pick up. So I drove there as it was the closest and I had been there several times before. They turned me around because they were full. I completely understand that businesses are fully booked and that they are short-staffed. But it was a total emergency, as I had stated. It was not like I could not be bothered to wait for another day; I HAD to get a tyre put on that day. I had tried ringing several other places, but they were shut, and Kwik Fits was the only place open as it was a Sunday. And as you will see from below it took only 20 mins to change the tyre. And I paid £120. But I was in desperate need of a new tyre because my tyre blew on the way to the hospital, and I changed it for my space saver but couldn't drive over 100 miles to Uni that afternoon on a space saver. They were very unhelpful and almost rude at Macclesfield and didn't even suggest that I go to Wilmslow; they said to go to Stockport or Congleton as the nearest to Macclesfield. So when I googled who was open, I called Wilmslow and Gary, who listened to me and was more than understanding of my situation. I went straight there and was told that I would originally get it done at the end of the day at 4 pm., so Mum came to pick me up, but when I arrived, things had jiggled around, and Gary managed to get me booked straight in. So he sent Mum and me out for a coffee. Within 20 mins, my tyre was done, he had checked my oil and water and windscreen water and that my car was safe for the drive back to Uni, and we came back. It only took 20 minutes of the garage's time, but it meant the world to me!!!! I had had the worst day ever and needed to be back at Uni that day! Thank you so much, Gary and Kwik fit Wilmslow!!!
January 2024 by John Isherwood
Happy that three Tyres had been replaced at an acceptable cost and very happy with the service received whereby there was only one Tyre in stock when I enquired but the other two I wanted were on site the following morning at 09.30.
December 2023 by Martin Oakes
Suspension arms checked ok then next day fails MOT because of suspension arms. This makes me question the quality of the checks.
December 2023 by Dee Dee Ess
Very professional and courteous. Also the time it took to do my repair was the time they promised to do it in.
December 2023 by Jan Wood
We turned up late afternoon with an unknown clunking of the brakes. A chap came out to look at the car identified the problem and called a colleague to look. They immediately sourced the parts and within an hour and a half the issue was resolved and the car ready to drive away.
December 2023 by Maria Wood
Thank you for helping me when my tyre was totally flat.No pressure selling, just courteous and helpful. Saved my tyre and back on the road in 20 mins. No charge.Thanks.
December 2023 by David Oakes
Friendly & helpful staff. Didn't take long for the repair. Would highly recommend
December 2023 by David Swift
Arrived early and no issues. The job was completed ahead of schedule. All good.
December 2023 by Viv Browne
Excellent customer service, friendly and knowledgeable. Work carried out at a reasonable price. Thank you
December 2023 by Alison Pettit
Appointment on time they said it would take an hour and it did. Staff were professional yet friendly. Tyres were fitted correctly.
December 2023 by Julie Arthurs
Very helpful, friendly staff. Great customer service today, went the extra mile and could not be more impressed. Could not use them last time for my MOT but will certainly be coming back again for my MOT next year.
November 2023 by Richard Hague
Punctured tyre the day before we were due to go on holiday, on a long drive down south. Centre manager Daz couldn't have been more accommodating, fitting me in right near the end of his working day and replacing the tyre, ensuring that our holiday could still go ahead.Always great service from this centre. Thank you!
October 2023 by Artist Repertoire
Very pleasant, efficient and clean and tidy. Never disappointed at Kwik Fit. Had to rearrange my visit due to their systemUpgrade but was handled well and promise kept
October 2023 by Michael Hamlett
I asked for a best price on three more new tyres (there was a poster telling me to ask for the best price) and was told that I?d received the best price. Meanwhile your website offered me a better price of 5% less. I chose to save my money.Service: Tires
October 2023 by James Barber
Highly recommend for tyres. Danny was great and everything sorted super fast. Thanks.
