October 2023 by Alistair Graham
Visited the branch yesterday and asked them to print a copy of an old bank statement from a particular month, as Nationwide's call centre advised that this was the only way to obtain a copy quicker than the ten working day service that they can offer over the phone, and the statement couldn't be accessed via online banking.The branch was empty aside from the five members of staff that I could see. After being initially told that they couldn't print out a copy of a bank statement past a certain point in time and then changing their mind, it took the team 40 minutes to print out the few pieces of paper that I needed.The member of staff that served me was new and so can't be really be blamed, but their colleagues didn't seem particularly concerned that a customer had been stood at the customer service desk for more than half an hour while their printer spewed out a few years worth of bank transactions that weren't required or asked for.If you value your time I'd advise sticking to online banking wherever possible.
September 2023 by John Cole
Beautiful building, great staff prompt service ?
July 2023 by Paul Bailey
Michelle and staff were first class and very helpful.
June 2023 by Audrey Crabtree
We were delighted with the way we were delt with at nationwide recently ,very polite and helpful, couldn't have been more helpful. thank you all
May 2023 by George
The staff were very helpful and very professional and knowledgeable they sorted out my problem very quickly
March 2023 by Paul Turner
Not the most helpful place to be ?
February 2023 by Liz Ross
Excellent service from Pra Gya on the desk , very helpful and friendly ?
January 2023 by Ray Bailey
top class,very friendly and helpful staff
December 2022 by Barbara Cope
Always very friendly and efficient staff behind the desks at the Macclesfield branch. Prague is always very polite and helpful.
October 2022 by Jordan Fox
I feel like I have been helped out completely and spoken to with respect thank you pragya for all ur help
July 2022 by Matt
Very friendly service today, thanks for the chat whilst I made my deposit. Really appreciate the steps taken to minimise the queues.
July 2022 by Nanny Mcfee
Disabled Friendly EntranceClean PremisesPity theres only ever 2 people behind the desks serving people to get there money out needs more staff when you got a que as my dad is disabled and finds it hard to stand in line on his clushesBut today only my mum went with me & luckly only 2 people was in front of us
July 2022 by Paul Dolma n
Visited the branch today. Was dealt with by Pragya who was very helpful, pleasant & a pleasure to speak with. Greservice
July 2022 by John Skelton
Very pleasant and helpful staff! Nothing is to much trouble!
July 2022 by Catherine Mossey
Very helpful, friendly and efficient service from Pragya
