March 2024 by Phil brown
Staff are nice but run down
March 2024 by Jo Torr
Easy to find things, helpful & welcoming staff & well stocked
February 2024 by Melissa W
poor animals they sell are so stressed out :( my heart went out to this poor little gerbil trying to scratch its way out the cage
February 2024 by Maria Wood
Clean, tidy and helpful staff. Animals looked happy and in clean enclosures.The lady I spoke to regarding my Moor fish had lots of knowledge regarding fishy illnesses, water, feeding.I was so pleased to speak to a true professional and went away happier than I first went in.21/02/2024
February 2024 by Sarah Cole
It's a really good place for your pets of all kinds and the staff are really helpful
February 2024 by Mark Ramsdale
Again 2nd pets I've visited in 2 weeks and again hardly anything on display or even in store for reptiles, unless you want dog or cat stuff just shop online
February 2024 by Andrew Mclean
Older staff are amazing
February 2024 by Lesley Farmer
Visited the groom room for my Afghan hound to have her feet trimmed , absolutely fantastic treatment from Natalie? superb trim and excellent price definitely recommend xxxxx
February 2024 by Emilie Gregory
Awful service from Kizzy, went to buy a goldfish for my friends little boy today. Immediately she looked us up and down and I instantly knew she wasn?t going to help us. She said the 20 litre tank originally bought from pets at home wasn?t enough space for the fish we wanted, however they had about 20 in a tank smaller than that in store. When we questioned this she asked about the previous fish my friend had owned purchased from them that lived for a few years she said goldfish should live for 20 years and that she would not sell us any fish. I felt this was judged on how we looked. She also had no customer service skills whatsoever.
February 2024 by Leah Adshead
If I could have put zero stars I would have. We came to the Macc store today to get a gold fish for a little boy. We had already checked the size of the tank (which had been purchased previously from the store) that was appropriate for the fish and had been cycled for 2 weeks as recommended. The woman (Kizzy) came with over with absolutely no customer service skills, looking us all up and down and started asking snarky questions about the tank and then flat out refused to sell us a fish. She didn?t even do it in a friendly, understanding manner. Terrible service, boycotting.Would also like to point out that the 20+ fish were all in an empty tank which was the same size as the tank we had at home, so very hypocritical to not allow us to take a fish to a home where it will be loved but it is fine for it to stay in a boring, empty, cramped box.
February 2024 by Paul Cooper
Nothing is too much trouble for the staff, they are fantastic.
January 2024 by G B
I needed bird food and l got everything l needed at Pets at Home Macclesfield.Good selection of bird food and package sizes. Reasonable prices.Staff members pleasant and helpful.
January 2024 by Nanette Warhurst
Got what I needed, shop clean, welcoming, and friendly as usual.
December 2023 by Wayne Brown
Reasonable prices and great service
December 2023 by Ray Metcalf
Great staff both friendly and knowledgable always ready to help.