March 2024 by Shaun ?Starman?
The team are always willing to go the extra mile and the centre has a decent waiting area out of the Macclesfield rain, when waiting for your parcels. The team are usually quite fast in dealing with the customers.
March 2024 by Darren John Calvert
Well they delivered?finally ?
February 2024 by Kim
Very poor opening times
February 2024 by James Thomas
Rang my mum as parcel arrived today and was in 3 pieces as the postie keeps ramming letters and parcels through the letter box it's been broke twice by then now but you try to complain on the web site I gotta jump through hurdles I'm thinking an ombudsman should see these reviews there's a small cupboard next to mum's front door at least be. No damage
January 2024 by Jithu Sudarsanan
Tried to find out my undelivered items from here, nobody is there to help us to find out my parcel. Tried to call them also nobody eager to attent my call. Disappointed.
January 2024 by Nanette Warhurst
The sorting office only opens for 2 hours in the early morning, and I had to wait until Thursday as it also opens at 4-6 pm. There was a queue but moved quickly enough, they found my package so all was well.
October 2023 by Mark Timms
Recent change to opening times is utterly ridiculous (most days they're only open for 2 hours 8am to 10am, which is unhelpful to say the least). Staff are generally helpful and friendly in my experience. No (legal) parking, but there is a multistorey close by.
October 2023 by Mark ?Nundra? Preston
Opening hours are not long enough its ok for part-timers, but we work longer hrs by the time i get finished with they been shut 3 hours and the parking is terrible.
September 2023 by Andrew Bailey
Royal mail has lost the plot and the wheels have fallen off. No post for days cannot get through on the phones. Royal mail customer service consists of don't answer your calls. Completely hopeless.
August 2023 by Jane Day
BEWARE-sent an item and this was the delivery office. The item was sent Special Delivery, the packaging was tampered with and the item stolen. Royal Mail and the sorting office would not investigate this incident and neither would they compensate me for the theft of the item. Clearly condoning the theft and I am left out of pocket! Obviously, I am supplementing the income of their employees! Disgusting!
April 2023 by GIOVANNA
Wait for 10 minutes and the guy that was in the back didn?t answer despite I knock on the table and called for assistance. Today at 1pm 11/04/23
January 2023 by Daniel Hulme
Couldn?t deliver your parcel because Your at work. Collection office not open outside working hours. Useless.
December 2022 by Jane and Phil
I had to go to the delivery office to collect a parcel which could not be delivered for some unknown reason when I got to the office it was closed new times we close at 4pm which isn't very helpful when you get home from work after 4 pm will have to wait till Saturday morning to collect it .
July 2022 by Mark Chapman
Had my parcel. Friendly staff ?
March 2022 by Susan Drayton
Always happy with the service at this office surprised someone has put 4* on his review but gave a good written one ?