February 2024 by Meg Littler
super friendly and helpful staff, nice clean store.
February 2024 by Vicky B
Popped in yesterday to check out some trainers I had seen online to see if they had them instore. They did. Great! staff were very helpful and got me the shoes and sizes I needed and also helped me find another product that I had also seen online, the shopping experience was definitely made easier with the helpful service from the staff.The staff were very helpful and friendly. I will be back :)
February 2024 by Kevin Lee Cedres Todd
Ridiculous shopping experience today!No staff to be seen in adults trainers section for 15 min when I eventually got my 2 pairs to the till I was asked if I?d like a £1.50 bag as that was the only bag they have. WowNot to mention how bad it smells of chlorine from the gym they now share with, left with a headache and two boxes to carry
February 2024 by Mike Booth
Very disappointed ?, went in to get my boy a new pair of Astros , asked for some help as he chose a pair he like , the lad went to see them after 5.mins came back and said sorry none in stock and then walked away straight away ,as I was about to ask for he about another pair again he came back and said sorry not in stock and again walked away straight away , very disappointed, I left to see if another out let has what he was after , but unfortunately to not so we went back and chose a 3rd option went to the counter and was greeted by a collage that wasn't interested in serving and looked like they want to be eles where poor service throughout my visit
February 2024 by declan queen
Bought a football , & tried to return it within 5 minutes of my purchase as I found a better football up the road at JD sports. Tried to return the football with the receipt and they tell me sorry we can?t give a refund we will only do a credit note. I refused the credit note.Awful company , I hope they go bankrupt.
December 2023 by Dawn Wrench
Very Helpful staff, asked for assistance and they were very attentive. Would visit again.
November 2023 by Edwin Williams-Higuchi
I don't go here much, but the experience I have here is Absolutely Horrible.1: Staff. The staff really do not care if you want a receipt or not they just give you it, They never say the final price, Never give the right shoe size. They just stare off into blankness, and never converse with you. Horrible.2: Shoes. Wide selection of shoes, one of the only good things in here, they never give the right shoe size, as said before. Even though you may think it can't get worse it does. There is almost Never any staff around there, and you have to wait 15 minutes for them to get your shoes.3: Area. Fairly rough area. Grew up in mac, and I can say this is one of the more rough parts (No offense to anybody living there)4: Product quality. I play baseball, and I will say the bats there are alright. Not the greatest quality, would recommend ordering from shops in Japan.5: Final Review. Can be much better. If they hired more experienced people rather than 16 y/o trying to make a bit of money. 1/5 stars.
November 2023 by binoy viswan
Worst experience, very rude behaviour from a lady staff.
August 2023 by alex redhair
Very poor service. No one to help get the correct shoe size so we qued up to get help from the counter, then when in the middle of service to buy the shoes we were left waiting while she served other people, it wasn't worth to wait another 10 minutes when we were already at the front of the que. The checkout girl clearly was not proactive to see we were waiting to pay for the 3 pairs of shoes. Ended up leaving the store, first time in sports direct won't come back.
August 2023 by Kev Carrell (Blimey69)
Used to get a discount with my force's discount. All the special offers are now Exempt from the discount
July 2023 by MrAlex Asian
I often visit but haven?t left a review until now because the service as always been fine. However, this time I visited to purchase a new pair of running shoes. I arrived at the store 30 minutes before the closing time, it was a struggle to find any employees working there as they were already running around closing up the shop. It took me 10 minutes to get someone?s attention. The worker looked at her phone and said ?Guess we?re still opened? and proceeded to ignore me acting like she was leaving me to be another employee?s problem. Another employee never came.
June 2023 by janko urbanek
Shop is shut. And on Sports direct web site, there is no warning about that.
April 2023 by Sam Hall
Unfortunately for me was ?served? today by a dull female who had no customer service skill or etiquette, just stood there chewing gum like Sir Alex Ferguson, and showed no desire to help or even be pleasant, but seemed to put in effort being obnoxious. Very unwelcoming experience. Just stood there like an ornament but not in a shy way, but rather an arrogant one. The other chap who came to help because she couldn?t be bothered was more professional and attentive to the situation, but she showed no desire to learn from him what she couldn?t do. I have had an even mix of 'just ok' and very poor customer service here, and only visit this store now if I absolutely have to.
April 2023 by S J
Unfortunately for me was ?served? today by a dull female who had no customer service skill or etiquette, just stood there chewing gum like Sir Alex Ferguson, and showed no desire to help or even be pleasant, but seemed to put in effort being obnoxious. Very unwelcoming experience. Just stood there like an ornament but not in a shy way, but rather an arrogant one. The other chap who came to help because she couldn?t be bothered was more professional and attentive to the situation, but she showed no desire to learn from him what she couldn?t do. I have had an even mix of 'just ok' and very poor customer service here, and only visit this store now if I absolutely have to.
February 2023 by Mrs K
Lots of staff about to help & some good bargains. Parked for free on Aldi