Impossible to call this chemist and customer service is extremely poor. Rude and arrogant. I hope someone takes this place over for the sake of all malpas residents
December 2023
Called repeatedly just after 9 am no answer. Called until the phone was answered but it was immediately put down - just to end the call! I repeated calling and the same thing happened many times. I had to go along in person to ask a question to be told “we are too busy to answer the phone” I queried “what if it was... read full comment
November 2021
needs a crash course in customer service. Attitude is shocking
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.