November 2023 by Jasbir Jasbir
The bad experience in my life when I payed the bill the person have not priority and don?t focus on work
November 2023 by Ryan Pridding
Very poor attitude, very unhygienic person serving, bad experience at shell
November 2023 by Gavy kaler
When i fill the fuel then i pay for the bill the attitude of till person os not good and they showed attitude
November 2023 by Simranji Singh
When I visited there the behaviour of manager was not good and they not friendly to others
November 2023 by Bezz Berry
Bad experience,,,,manger is terrible attitude
October 2023 by Bex Clark
I've been going here for the past three days as I've stayed at the travel lodge. The food is overpriced but the staff are so lovely ( hense the 5 stars) my past three times going in here have been the best experience with customer service staff I've ever had
September 2023 by Paul Thorn
Used to be pretty competitively priced on fuel. Now these days it?s a rip off. Frequently 5-6p more per litre than other surrounding stations. Currently fuel is 10p more per litre than Texaco in Northwich. Losing local customers.
August 2023 by Lily-anne B
Staff was friendly, but it was a mess and no toilet paper. It was not busy, so the tables could have been cleaned. Tables need a wipe, and toilets need a clean.
July 2023 by Brittany O
I just wanted to give a shout out to a lovely young lady, Esmé who served my husband & I this afternoon. She was a real sweetheart & a credit to your company. She knows her stuff & can pour a fantastic cappuccino! She really exudes kindness & sadly, that is SUCH a rare quality on display these days. Keep up the great work Esmé & you will go far! Also, the lovely chap who took our order was SO kind as well. What a nice in-store experience.
May 2023 by lumutqueen
Visit regularly, but as do many others, Masam has memorised my two top drinks. He?s always in a fantastic mood and makes a mean Caramel Macchiato properly! The entire team are always super friendly, shout out to Nikki as well.
May 2023 by jandoma
Not been in for a while due to past experiences. However went in today (Friday) and was greeted by a very cheerful guy called Basum who was friendly and welcoming and made our drinks perfectly. The building is still a bit unwelcoming by way of decor but they have cleaned it up a bit and we had a pleasant relaxing drink before the school kids arrived. Just a few little touches - Maybe some sparkly warm white fairy lights would help with the ambience. How about it Starbucks? This is the only one of its type in the local area. Don?t lose out to the big C ?
April 2023 by Mac
Miserable manager there on the day I visited (quite some time ago) no customer focus was evident at all, apart from one of the general staff who seemed alot more thoughtful . But the manager's outlook put me right off going there... Thankfully it's usually a good experience at other shell stations I go to. But this one i now literally 'steer clear' of.
February 2023 by Lovely kaler
The deal with customers to very well and the manager behaviour is totally unacceptable he have not ethics how to handle the situation
February 2023 by Charmant Jatt
we just deal like humbled but the staff on job behaved as a foolish and the showed his attitude, have no ability how to deal with newly customer ?
December 2022 by GH24
The staff are lovely, the menu as you?d expect but the place itself is dire - probably the most unappealing coffee bar I?ve been to. Very drab interior, no attempt to brighten the place up, very uncomfortable furniture and soulless. Unfortunately there?s not an alternative locally so it will probably stay that way.