October 2023 by Ashley McConnell
During my recent visit to the store to inquire about resoling my Clarks Desert Boots, I had an underwhelming experience. It seemed as if the store was not particularly interested in providing a service. The staff member on duty appeared distracted, casually throwing around cobbler jargon without much focus on my request. I was given a price estimate of £70 for the job, which I accepted.However, my frustration grew when he revealed that he was not an actual employee of the particular store and couldn't provide an accurate estimate. He simply suggested returning on Thursday. There was no effort to collect my contact information, offer alternatives, or show a clear understanding of the situation.In summary, my visit left me feeling unimpressed and uncertain about the competence of the staff. The experience was lacklustre, and I hope the store can work on improving its customer service and communication for future visitors.
July 2023 by Peter Jones
One small watch battery £5!!!, I knew I could buy them for less than £1-50 each , I bought a pack of 2 online for £1-99 and they were Swiss made.
July 2023 by Google user
One small watch battery £5!!!, I knew I could buy them for less than £1-50 each , I bought a pack of 2 online for £1-99 and they were Swiss made.
October 2022 by paul wool
Helpful staff
May 2022 by Glyn Turner
Excellent service in providing digital photographs for two passports. Both photos met standards aiding the passport renewal process. Also prompt and helpful service in replacing a car key fob battery. A lovely level of service with politeness and customer focus.
April 2022 by Luka Kowalska
Timpsons Nantwich town centre.I am the only one bold enough to write this review.The guy in question is a slim white older grey haired man who wears large glasses. Is very xenophobic and racist. He was very very rude.He accused my friend of stealing when he copied my friend the same key twice.Didnt apologise for his own mistake and threw down the key on the counter.Awful customer service.Also my eastern european friend he looked at with distain as if he had committed a crime by walking into a shop and my friend was so polite to him.There were many more experiences from my other friends but this review would be too long.If I could put zero stars I would.Very xenophobic and racist man. I donot recommend.He treated otherfriends of darker ethnicities really really awfully just for purchasing products from Timpsons Nantwich town centre.If you are of a different ethnicity or have an accent thats not english i would boycott that place as no one deserves to be treated that badly for being a customer.He makes so many mistakes and doesnt apologise for them and takes it out on the customer.Worst customer service me and my friends have ever experienced.
February 2022 by Rob Hunter
I needed 3 keys copying (2 of each). Timpson were able to do this in less than 10 minutes while I waited. They were all of completely different types and 2 of them needed side drilling too. The only downside was that they charged £55. I have no idea if this is above or below average but it seemed like a lot to me.
December 2021 by Ben Herron
Signs everywhere saying ?baby passport photo specialist? including the main one hanging outside. Online too.Made the effort to dress up and take 18 month olds here, only to be told in front of the booth and sign saying ?baby photos specialist? sorry we dont do baby photos.Bit of a joke really. Have since read other reviews saying they?ve said the same for the ?while you wait keys??
September 2021 by Yvonne Williams
Good for passport photos.
July 2021 by Reg Palmer
Helpful staff, got what l was after.
September 2020 by Charles Barnett
Very helpful staff.
May 2019 by CARVIEWS UK
I suppose you all know its the place to go for a key cut or a glue up on the shoe ...ð???
April 2019 by Faith Simpson
Read online that film can be developed quickly and so expected that. I dropped off my film and was told 5 days - not quick in my opinion. Then called 5 days later and was told it would actually be a week because nothing was sent until 2 days after dropping off.I needed a quick turn around for coursework.
February 2018 by Shannon Marguerite
Such wonderful staff . They take time to help
April 2016 by Rachel Griffiths
amazing service, after cracking my iPhone screen. Timpson was recommended to me, where I was looked after and they were able to fix my phone the same day. This meant I was able to carry on with my day as planned ans I was truly grateful