March 2024 by S S
Terrible experience. I paid the 40% deposit for the installation works requested and the remainder was to be paid on completion. This was not the case, although the bathroom should have been completed by December it was only half done after the 5 weeks window I was given. I was asked to pay the full installation fee at that time but I declined. It was technically completed by mid January and paid in full, but I have been left with a sink that is impractical for our use as the tap spout is too long and the countertop is not level. I am going to have to get the sink ripped out and start again by another firm unfortunately. After paying top price I expected better for a small bathroom with just shower, sink and toilet at a cost of 26K!After reading your response I must add that I started to lose trust in your design when a huge radiator + towel rail was brought in that was far too large for the area, so much so you would have had to squeeze past that and the shower to get to the toilet!No help was given regarding the oversized spout on the tap, hampered as the sink was set too far back in my view. You are unable to wash without hitting your head on the tap!No help was given to me at all when I raised these problems with you, only to have you say there was only two sizes of spout available. I have since found out you can have sizes adjusted to suit ( custom made to your particular specification).The mirror is set too far back to be of any use for personal hygiene needs, and I will have to replace it with mirrored wall cabinets now, so as to bring it forward, together with more suitable lighting. The towel rail will also have to be moved.The contrast between the countertop and wall tiles does not work.You also made no attempt to complete by the deadline, start time varied from 9 until 11am but always left at 5 pm.It has certainly ended on a sour note. I was so impressed initially, and feel so let down now!The water leak through the ceiling on the first day was unfortunate, but it should not have taken several weeks before the downstairs ceiling was put right.The money side of it was also worrying as it seemed that was all you were interested in, calling the next day for yet another cheque before you would proceed further.In conclusion I think your best skill is with the carpentry , rather than with the design, and although it will take some considerable time, I know, I must draw a line under this very unfortunate experience with yourselves.
November 2023 by Andrew Winstanley
We asked Vinci to come and help us with the design and production of bespoke wardrobes and drawers for our cottage. The finished products are so stylish yet in keeping with our old cottage. Yvonne and Michael were a delight to work with, such talented and lovely people. We highly recommend Vinci to anyone who is looking for master carpentry and bespoke handmade products, we will be asking them to help us with our kitchen next year
February 2023 by Dariusz Bielecki
We would like to thank Vinci Prestige Interiors for the installation of the sliding wardrobe in our bedroom. We are very satisfied. The wardrobe is both very aesthetically pleasing and functional. The assembly of the wardrobe was very precise, everything works as it should. We highly recommend VPI !
January 2023 by James Douglas
Not impressed!Some little tips for you guys:When a customer calls to get info on your services, it's better not to use phrases like "You must know what you want" and "Surely, you know the difference between Marble and Travertine"I was simply open to ideas and just wanted a little guidance. Thanks very much for your condescending & arrogant reply to my simple questions.I will be taking my business elsewhere!
January 2023 by ian clarke
A fantastic looking bathroom installed by Michael. Would recommend to anyone wanting high quality work completed.
January 2023 by Chris Chandler
If I had just one word to sum this place up, I would say "Pretentious" works perfectly. If this place were a colour it would be Beige. Not my cup of tea!
October 2022 by Liz
We are so pleased that we found Vinci Prestige Interiors by chance whilst visiting Dagfields. We had a very big project with several bathrooms.From the design process with Yvonne to the finished project, Michael did an excellent job with our bathrooms, so much attention to detail with both the tiling and fitting- building framework for wall hung toilets, basins etc .He altered the plumbing to make a better layout in some cases too. There was flexibility to changes during the process, some suggested by ourselves some suggested by Michael ,which he thought would work better. He is very hardworking and trustworthy (he worked when we were away sometimes) and his colleague Julian who helped with decorating did a great job too. Our bathrooms are beautiful now !
October 2022 by Sandra Shaw
We have recently had an upstairs bathroom and wardrobe installed at our cottage. It was designed by Yvonne and fitted by Michael. Wow what a fantastic job. Yvonne did a wonderful job in designing the bathroom which was a challenge as it is an older property. Michael is a lovely person very friendly and helpful. His workmanship is to a very high standard, and he is a perfectionist. Michael is very professional, helpful, nothing is too much trouble. After each days work he took the time to clean up and explain what he needed to do next.I cannot recommend this company highly enough. Their wardrobes and bathrooms are stunning and high in quality. Thank you Yvonne and Michael for all your hard work, we will definitely use your services again in the future.
October 2022 by scott fletcher jones
Having spent over a year searching the highways and byways of N England from Leeds to Liverpool we were fed up and tired of the same old rubbish wardrobes littered across the retail market. While out shopping in an antiques outlet in Cheshire we cam across Vinci Prestige Interiors and fell in love with the designs and attention to detail along with the coffee served up at their showroom. From that day until we had the Wardrobe fitted we have not been let down once by Michael and Yvonne. We are TBF quite fussy and detail and a professional service were extremely important to us. Michael and his assistant who arrived on the day laid down floor protection and were diligent and respectful and above all fitted out wardrobe on time and as promised. I and my wife will most certainly be booking Michael again if we can get him as he has a waiting list for obvious reasons. I know we will not buy our next wardrobe (once we save up) off anyone else as we are so pleased with what we got. I could not recommend them enough and have no hesitation writing this review for them and also wish them the very best in the future. A real gem of a service.
October 2021 by Marina The Soul Alchemist
Michael has recently finished our kitchen install and WOW what a transformation he has created. I was impressed with Michael from the first point we met we he came to quote for the job.He was very respectful with wearing a mask, having clean shoes etc. I knew from that point he would be the person we would go with.And Michael hasn't disappointed his communication has been clear and prompt, workmanship and attention to detail excellent and overall support and guidance brilliant.I would totally recommend Michael and his company for any work you may need doing. We were impressed and will definitely using him again.Thank You. Marina & Jeff
October 2021 by Kabale Oke
This was the Summer of kitchen renovations for us and we are really pleased with Michael's high quality of work and great design ideas with Yvonne. We have a beautiful kitchen and utility room that are functional and a joy to use. Michael also has a positive and calm energy that is great to have around. We would definitely recommend their services.
October 2021 by Pauline Hutchinson
Michael has done an amazing job transforming our cloakroom and pool changing room. Beautiful designs and high quality fitments. Michael worked extremely hard and was always very helpful. He also made sure everything was cleaned up at the end of each day. Thanks for a great job done!
October 2020 by Stephen Mann
Very good
October 2020 by Jay Jay
Michael did a superb job with our en-suite. The standard of work is outstanding and beyond our expectations. Michael, Gabriel and Yvonne provided a very professional service, dealing with any issues that arose immediately. On the job they are very tidy, considerate here when they say they will be. I can not recommend them enough and we will definitely look to them for future work.
October 2020 by Jane Wharton
Michael and his team fitted our new kitchen and did a superb job. He did other work for us at the same time and everything was done to a very high standard. The result is fantastic! We are looking to have a bathroom refurbishment soon and will be going to Vinci Prestige Interiors as we know that the work will be excellent.
