June 2022 by PETER Skidmore
Went in today to arrange international transfer of money, outstanding performance from the staff, had tried yesterday at their Brierly hill branch in the west midlands and they decided not enough information, this branch got the information no issues, well done Northwich branch, outstanding.
September 2021 by majorclanger
Excellent customer service by the front of house team. Arranging a transfer of money with skill and expertise. Anthony was efficient, caring and diligent in ensuring the transaction happened swiftly and securelyNo matter how good the online apps and website are, there are times when you need the reassurance that a human has dealt with your request.
July 2021 by Robert Clelland
10 till 3 pointless hours to help with covid 19 you for real???? How?s that helping anybody had to take a day off work to come the bank! Who ever chose 10-3 wants firing who has time in the middle of the day???? Then closed at weekends too! Why Did you do a big song and dance about being open Saturday?satwest? on the adverts! Then closed Saturdays???? Terrible
July 2021 by John Holden
Miserable woman on the door asking why you want to go in, how much do you want to withdraw and other such inappropriate questions.
September 2020 by Michael weall
Having struggled to make an appointment for financial review. Turned up to wait for 15 min only to be told appointment cancelled. Shocking service
September 2020 by Dean Fallows
Avoid at lunchtime. Everytime I'm in there's a long queue and one cashier working. Today is no exception.....
May 2019 by Dean Simms
Must have been 15 people in the queue with only one cashier working. Peak saturday time .twelve oclock. Parking is .none existant. Time to change banks i think or manager.x
February 2019 by Ferne Mccorkindale
just want to thank you to Antony who signed me and husband up for switching banks amazing guy and polite we are very please to move and happy with the service we got thank you.
January 2019 by Alan OBrien
Never had an issue with them.
January 2019 by Paul mc
Fantastic staff
December 2018 by Pete Curran
Great service from an excellent chap who helped me with the intricacies of the automated pay-in tills on a first visit to this branch ð??
September 2016 by Jack Carlin
Always a nice bank to go into, quite child friendly, but is now staffed by electronic machines so can be a bit challenging the first time however there is always helpful staff for support if need be.
