March 2024 by derek croll
Posted first class 10 days ago, still not received.What's going on ???
February 2024 by Josh Worrall
2 parcels this week Royal Mail have marked as delivered and have not delivered. Whoever is delivering around Winsford needs looking into. Absolute joke.
February 2024 by Paul Forster
Only open for 2 hours in the mornings, so not very easy to get there if you work. It used to open in the evening aswell
February 2024 by Dave Fallows (Dave)
Not very happy lately if I'm honest a few times recently had things that I've order sent some other random address despite having my address on them and noone willing to sort the issue
January 2024 by Ell Gee
When you work 5 days a week and they always attempt delivery at around 9am, you are forced to wait till the weekend to collect as the opening hours during the week are ridiculous. Even then it shuts at 12 and closed on Sunday so there is a very narrow window in which to collect. I've rarely had a successful delivery from RM recently, the one star I have given is because the staff always seem friendly.
January 2024 by steve mitchell
reduced opening hours at the parcel collection depot make it a nightmare to collect undelivered packages - crazy for this time of year
December 2023 by Kenneth Shelbourne
had to pay 1 50 for a card with the wrong stamp on it received an email from you saying the card will be delivered 6 December no card was delivered
December 2023 by Andrew B P
Great helpful staff.However, drivers need to park their vans INSIDE the yard and not ondouble yellow lines.I'm a blue badge holder who had to park opposite ON the pavement, unacceptable.I had a word with the manager Steve, who promised to rectify the problem immediately.
November 2023 by Rosemary Lawrence (Anyone_me)
They make it impossible to even pick up your own parcel that they say they tried deliverEven thought I was inThe branch sorting office opening hours are rediculous
October 2023 by Tina Quilty
Trying to track down a parcel, that royal mail says they have delivered, 60 minute wait on the phone, and sorting office open 8am - 10am, Monday Friday, 12 on a Saturday, really bad service, I will need to book a days holiday!
June 2023 by Michael Satell
Easy to park,very prompt service
May 2023 by L K
Stole £7000 from me and got away with it scot-free despite their supposed signed for and insured special delivery service. Disgusting customer service all round throughout the whole affair. Be warned, if anything gets stolen while in these guys hands, you will not get it back. The postman himself offered to give me the £7000 back, but only on the condition that I rang Royal Mail and told them that i had found my money. I refused to do this and said I would only ring Royal Mail to say that I had found my cash, after he had given me the cash back. He refused in the end. I managed to claim £2500 insurance which was little compensation near Christmas.What I?d like to know is what would have happened if I had rang Royal Mail and told them that I?d found my money. Would the postman have reneged and left me without any compensation claim at all?
March 2023 by E
No effort from the person delivering my parcel whatsoever.Me and my family were all home, heard no doorbell ring at all.This wasn't the first time its happened, it's causing a hassle.
February 2023 by Carl Pether
Every other delivery I have leaves my parcel somewhere safe where I can get it. The sorting office 4 miles away isn't so convenient. Working nights I miss most post but happy for them to be left safely. I dont feel like things have been delivered when I have to pay bus fare to collect them
November 2022 by Andy B
They delivered our polling cards four days after the day of elections because they won't allocate new postman to our new housing estate. Thanks Royal Mail...Update 2022. Still a garbage service. They don't ring the doorbell and leave parcels on the doorstep.
