December 2023 by JOSEPH NIBIN GEORGE
Today( 21 Nov 2023) I tried to return a product purchased from this store in Northwich, and the manager in the store refused to give a refund claiming that I washed the product..The product was not washed and hence I wanted get a refund as it was within 28 days of purchase. He was very rude to me after selling the poor quality Everlast Hoodie prem OTH. Never expected this kind of poor attitude from the store manager...
November 2023 by linda green
Rudest management staff I have ever come across! So damn rude! Would never buy from this company ever again!
October 2023 by Gary Hough
Wide selection sizes seem very random
September 2023 by Simon G
Customer service..... one member of staff on the tills, the rest generally wandering around or pushing around a broom equally aimlessly despite a queue.Mostly just more expensive products now it's at Baron's Quay. If another half decent large sports shop opened in Northwich this place would have to close...
August 2023 by Irena Pradzynska
Good place to buy football shirts,football balls,child boots,etc.There's even a GAME in store which is a bit useful if you wanna find new games on your Xbox or PlayStation.
June 2023 by Barbara Lincoln
All your staff at Northwich were amazing at recovering my Grandsons phone thank you very much
May 2023 by Gwenda Oldfield
I am surprised by the negative posts, I have found the staff here to be courteous and helpful at all times, whilst products are good value for money with good offers.
April 2023 by Alex Toomey
I had a thrilling experience at Sport Direct Northwich thanks to team leader, Mr. Owen. He fulfilled my every need and wasn?t afraid to get down and dirty when measuring my feet (despite me not showering in the morning). I hope when I next return to the store I get to see Mr Owen again, he?s the light in my darkest days.
April 2023 by Allan Arm
Shop was open at 9amVery helpful staffSaw what I wanted online and went into the shop asked staff a couple of questions both questions answered and pointed in the right directionLeft the shop with exactly what I was looking forHappy experience
February 2023 by L.M
I have to give them 1 start or we couldn?t written For the bad service !!!!zerooo starVery unhelpful staff , they couldn?t be bother to help us ,
February 2023 by Lawrence Moran
No refund policy is disgusting. Staff can only claim ?policy?. I wouldEcho Lee Carter?s comments of the manager!I will not shop with sports direct again.
February 2023 by L.Moses
I have to give them 1 start or we couldn?t written For the bad service !!!!zerooo starVery unhelpful staff , they couldn?t be bother to help us ,
December 2022 by Linda Smith
I went to sports direct on Saturday to buy something I saw online and I asked one of the staff members on the upstairs till if they can help I?m pretty sure I heard someone radio her and her name is Emily or Emma and she was amazing always tried to help as much as she can and even though she couldn?t find the item then asked another member of staff if they know and then found it she was so caring and always tried to help out will be coming back here to shop
December 2022 by Mark Brown
Apparently you can?t get a football shirt printed if it?s not bought from sports direct, or if it?s not premier league. What a joke.
November 2022 by Lee Carter
The Manager, Doreen I believe her name is, is the most rude, unhelpful, arrogant and incompetent manager I have ever come across!How people like her can be given managerial positions is beyond me.Chris, a supervisor on the other hand couldn't have been more helpful and deserves to be recognised how he dealt with the situation, apologising and acknowledging the issue.Sports Direct need to review Customer Service skills for the current manager.
