March 2024 by Ryan Batty
I had an eBay parcel delivered to this garage, the parcel was signed for by a member of staff on 15th December. I have been 3 times to collect it but just kept getting fobbed off. I have no idea where my parcel is, and I don?t understand how it can go missing when signed for! They took my details for the manager to contact me but never has. One member of staff is exceptionally rude and is very unhelpful. AVOID!
March 2024 by Mandy Jones
Why do they do Yodel there, it?s obviously pretty clear that they don?t want to do it. They make you wait whilst they serve other people behind you, they have attitude like you?re doing something wrong when you pick up or drop off a parcel and even if you get a notification that your parcel is there, they say you have to wait 24 hours. If they can get out of giving you a parcel they will!! They need to have a staff training on customer service! Awful garage!!
December 2023 by Nicola Hoyle
Been fobbed off so many times when trying to send or collect a parcel, think they just don't want the hassle
December 2023 by Paul Ryan
I share the view of other comments about 1 member of staff, he is the most unpleasant 'man' ive ever met! Does he not speak? I waited 1 morning for him to tell me how much i owed and he just pointed the the card machine. But on another morning, theres was an older gentleman who was very pleasant and happy.
November 2023 by Tatiana Vincoletto
Bad attitude from the staff, especially when we try to collect or send Yodel parcels.
September 2023 by Sam Millard
Maybe u should serve the customers instead of talking to each other, and organise ur parcels for collection, 15 minutes in a ship with no other customers, complete joke and argent!!!!!!
September 2023 by Jane & Chazadoodle
Rude rude rude!!Dropped off a parcel and makes you wait while he serves everyone else..even if they?re still filling up! Surly you get paid for parcels!!
August 2023 by Bernard Jazz
I'm terribly sorry I inconvenienced one of the staff here by having the audacity to try and buy some items, fella genuinely looked like he wanted to deck me and hardly said a damn word, let alone please or thank you.Ovepriced and some of the staff are rude, there's a better 24 hour garage round the corner.
August 2023 by Diane Evans
One of the rudest members of staff I?ve met served me today. He never spoke a single word to me and looked like he really didn?t want to be there. After working in retail I find it really impossible to serve a customer without speaking a single word but this fella has no trouble whatsoever
August 2023 by Daniel Brady
Its ok come here regularly, some staff are nice and helpful some cant be bothered to help you and show you were things are, they'd rither point and expect you to find it yourself...
December 2022 by Jane Campbell
Absolutely appalling staff on tonight 4th December 2022 , so your staff don?t know how to hand out a parcel so abuse a customer screaming and shouting to get out when asked why the garage provide a service than none of the staff can do ? They have had no training apparently, management don?t train them , waste of fuel going to collect as the staff don?t know how to do the process . Being screamed and told to get out was disgraceful, no customer service manners . I would not have this female at the face of my business screaming and shouting . I will never return . Advice to all do not have click and collect from here the staff are useless. Management you must be desperate to have this woman in your garage tonight , she?s vile.
December 2022 by Ar Mi
Petrol station not bad
October 2022 by anthony fisher
Horrible people
December 2021 by SylviaR-70
It's the first and last time I'll use this place, waited ages in quew to be told to wait in another one for my parcel, staff were very rude and unhelpful, the manager was unavailable to complain to and no-one answered the phone, horrible experience, feeling shattered
September 2021 by RachelS-866
Motorway prices and there collection point for parcel is rubbish. They lose or say never had it in the first place even though the delivery company send a proof photo of it being delivered