March 2024 by Col Ford
I would advise anyone on regular medication to avoid this chemist as they will repeatedly fail to get your items in stock. I have been left without any antidepressants that I have been on for a considerable time now & are essential for my mental health. This is causing me no end of problems & put me in a very dark place. Please do not use this chemist if u value your health
March 2024 by Sami
I dont know who exactly it was that I spoke to on the phone tonight but they certainly weren't very polite. The attitude from the get go was off-putting but I remained polite. They didn't have the medication I called about, fine, but when I politely asked, out of sheer desperation, if they knew of anywhere else that may stock this certain controlled medication that my mother needs urgently, I was hung up on. I've given it 2* as I'm sure not all the staff are as rude and arrogant as the bloke I spoke to.
February 2024 by Charlotte Brophy
This pharmacy has never let me down. Go above and beyond each time.
January 2024 by ANGELA JONES
Very rude, obnoxious & arrogant scouse pharmacist will not be using again. Will change my pharmacy
January 2024 by maureen yates
Always get excellent advice from the pharmacist here and they sometimes stock items unavailable elsewhere
November 2023 by Matthew Bain
Great chemist always have my medication I just wish they answered the phone so I could check If my medications been sent over by the doctor so I don't have to make a waisted journey..
October 2023 by Sadie Lewis
I'm fed up of people complaining about this chemist. I went in on Friday morning and a gentleman was whispering to all other customers how bad the service is, I was furious and spoke to him as he left. This is an extremely busy chemist that is open long hours and on that shift so far only 2 staff and that included the Pharmacist. They have to safely collect medications and check they are correct including dosage and ensure the other medications are safe together, it isn't a quick process. Some time when they say they haven't got your medication it is because of matters outside their constraints, Governmental chaos, say no more. The staff were still on duty when I went in the evening. Staffing can be difficult to hire due to shortage of willing staff to put up with customers behaviour. Give them a chance and you will find out that they are wonderful and caring people who are skilled in their profession and are working in a chaotic environment. X
October 2023 by Cool 1000
Waiting times here are really bad, And missing medication all most every time, Means going back several times before getting everything on your prescription.
September 2023 by Ahmed Khan
The staff at this pharmacy have no regard for customer. I stood 15 minutes waiting to just buy some cough medication and the staff at the back was just not bothered to come forward and ask. Eventually walked out
September 2023 by Simon Hallsworth
Fantastic service. Quick and helpful staff. Much better than Tesco Pharmacy
August 2023 by Inn Fong Koo-Tang
Staff members are rude and take no responsibility or accountability to help. Had me and 8 month old son waiting and trying for 2 hours to obtain antibiotics. Told me the out of hours GP hadn't sent the prescription to them, when they infact did. All I was told was 'it's not on the system' and to visit another pharmacy when they open. Eventually sought help from Well Pharmacy in desperation instead (eight doors down), who were so shocked they ended up visiting this pharmacy in person to find and release my son's prescription so Well Pharmacy could dispense instead, which they did so in 30 seconds. If I could give zero stars I would.
August 2023 by sue horrigan
Daughter needed 2 prescriptions dispensing, tried a few chemists, even Boots, but none of them had the medication in stock, rang the pharmacy on Manchester Rd, and they had both in stock, they asked for the name on the prescription and said they'd have it ready for my daughter to pick up, within 30 minutes of ringing daughter collected the mediation and was back home, the lady on the phone was lovely, makes a change from my local pharmacy who can't even be bothered to answer the phone.
July 2023 by Martin R
Contrary to the other reviewers, every time Tesco let me down with stock, these folk always have the goods.Very rarely need to wait, but on the occasion that I do, there's seats and plenty of room.
July 2023 by anita davies
This place has gone so far down hill. They tell you it's on the van to be delivered only to find out its not even been put together yet. Trying to get through on the phone needs the patience of a Saint. I have needed to chase them up almost every month. Finally given up with them and gone elsewhere for my medicines.
July 2023 by Sarah K
This is a truly dreadful pharmacy. They are often out of stock. The wait times are extremely long, even with pre requested meds. My husband went to get my meds and came back with two items last month a lot missing. The pharmacy swore they'd not received it the GP said it was sent. I went in this month to get this month's repeat and they gave me several bags of meds they said they didn't receive last month but the actual item I went in for for this month they said they never received again!, despite it shows it's been sent the pharmacy from the GP! No doubt I'll get it next year ! Subsequently I've just changed pharmacy on my repeat because it's happening far too often!