March 2023 by Cath Lewis
Placed an order for click and collect had an email saying my order was on its way then no communication at all I waited and waited but nothing ! I had to then contact Superdrug to chase it up to be told my order was lost I have no idea why they didn't let me know about my parcel the girls in customer service were great though and gave me a fast refund but the wait of ten days to get it is not great .
March 2023 by Katie Leather
Tried to buy an over the counter product but was told due to pregnancy they could not sell me the item and I would need to consult a GP as they need to advise and monitor, which is understandable. I spoke to my GP who then issued a prescription for the item in question. When I tried to obtain the prescription the chemist says they can not issue the prescription as they sell the item over the counter... how am I supposed to obtain this if they refuse to sell or prescribe it to me? Ridiculous
September 2019 by Aaron S.
Located in Warrington's Golden Square Shopping Centre close to Primark, this Superdrug store from the outside looks like a typical store of a chain - not too modern (although some larger locations in bigger shopping centres and malls have been upgraded) and seems to do the job - but sadly this is far from it. Upon entering the store, I smelled a large horrible stench which smelt toxic - I then realised it was the nail bar which is located right at the front of the store (or some sort of beauty treatment) - due to the entrance having some sort of fan it basically blew this into your face which I really didn't like as not only did the beauty treatments get in the way being right at the entrance but the smell it brought was so off-putting, I nearly got up and left the store right away. The selection was again better towards the beauty and makeup part of the business compared to male hygiene products and even health products - the latter is what Superdrug is known for and also implied in the name. The to-go beverage section also seemed of a declined choice compared to other locations. It might look like a Superdrug but the awful layout and selection for what should make up half the business, and then the to-go beverage range makes this store a disappointment - even for a branch in a small town like Warrington. 1*
