January 2024 by Ben Taberner
Sai was really helpful. Very hands on, knowledgeable and happy to spend as much time as necessary to get everything set up.
December 2023 by alan redwood
Brilliant sorted my email problem out very good service
November 2023 by Hector Heath
The guy who 'served' me had an attitude and didn't know anything about the product. I strongly suspect this will identify him and I strongly suggest you replace him if you want your customers to buy.
October 2023 by Ash
I came into this branch as my local macclesfield branch is closed and found the team here are much more helpful. Specifically Iyza who went above and beyond for me and my son who suffers from a learning disability. She listened and conversed with him where normal advisors would ignore and talk to me instead which I really appreciated. She explained everything clearly and demonstrated a lot of patience with my son. Huge props. My new go to store!
October 2023 by Shirley Jones
Attended 1st OctoberThanks to Ryan for going above and beyond - lifesaver.Thanks for not making me feel like a complete idiot ....Worth the trip over.Shirley JonesStaffordshire
September 2023 by Sue Sutton
Not very knowledgable
September 2023 by Debie Leahy
Staff friendly and helpful
August 2023 by Christine Shepherd
Great service from a helpful member of staff.My phone contract had ended so I decided to move to sim only. My requirements were carefully checked and the most applicable sim discussed and set up for me.
June 2023 by Chris Taylor
Just called Wilmslow branch and such a great experience to talk with both a knowledgeable and caring gentleman. Thanks for your time and help.
April 2023 by Adam Bower
Went today to speak about our contract which is wrong after signing up for over 2ks worth of phones the previous week. Walked in and 'the team' were so fixated on talking about the local fire service that they didn't acknowledge me at any point so I just walked out - outrageous service. You've one simple job to do guys - customer service!!!
August 2022 by Aaron S.
This is a small store, but still fine for a small town, on Grove St in Wilmslow town centre, the store might not be as impressive as larger O2 stores for the same reasons, but the location is fine, and useful for residents who are customers or looking to become customers with the aforementioned telecommunications brand. The store was clean and did have some advertising for some of the latest devices from Samsung and Apple. The staff seemed friendly enough, and were helpful, even when visiting close to closing time, I do find the stock in store to be poor again, so perhaps you might be best using O2's website if you have a specific device or colour in mind. Do remember the store closes very early on a Sunday and Bank Holidays at 4 pm, I find this to be far too early in the day for a store to be closing, which makes the location a lot less useful, unfortunately.
June 2022 by Daniel Whitehead
The short fella with the old vectra and dr martens was excellent, as was the lovely blonde lady who shared a common interest of cereal , a big shout out to the Mamager Aaron also who went above and beyond.
April 2022 by Ian Williams
So helpful.New member of staffCatherine really great to deal with.No hassle or pushy selling.Would recommend 100%+
February 2022 by Amy Bridge
Service from Dan and Jack was outstanding. I will not be going anywhere else.
November 2021 by Ben Fuz
Having had a number of problems with O2 recently I was pleasantly surprised at the level of support, advice and professionalism of all the staff at the Wilmslow shop. They went above and beyond to help resolve my phone issues and I ended up with a better phone, paying less and, most importantly, was spoken to like a person and not a sales target.Can't thank Dan, Ryan, Esther and James enough for their help yesterday. Keep up the good work!
