November 2023 by S
Michelle is great !!! Professional, efficient and approachable
October 2023 by Bill Leach
Excellent eyetest with Optometrist Michelle on Friday last week, followed immediately by really superb service from Millie and her team on the shopfloor. Really looking forward to getting my new prescription lenses in my new frames. 10/10 to VE Wilmslow.
October 2023 by Hector Heath
I went to one branch for an eye test and ordered glasses and in the process was transferred to another branch where I had an eye test on 25/5/23. Today, 14/10/23, I went to the first branch (because it's closer) and was told it was over a year since my eye test and, before I could purchase glasses, would have to pay for another! In other words the branches will happily move you around but don't share your eye test information. Kerching, crafty way to extract more money. Just tried to phone them but the call self terminated. When will these companies realise that the phrase 'frequently asked questions' is a fast track to the customer moving on?
October 2023 by Mohamed Desouky
It was good and the staff was really helpful
July 2023 by Adrian Leach
As a retired NHS clinician and manager I recognise a high quality service when I receive it. Excellent from initial appointment, examination, communication, fitting and the actual glasses. Love the Ray Ban frames and Transitions 8 lenses.
June 2023 by Raz Rutton
I had brilliant service from start to finish. The optometrist Michelle was fantastic and after a couple of days I went back to select my frames and lenses. The service was done with a smile, I was served by a Brazilian lady (sorry I didn?t get her name) and again the service was phenomenal. So thank you all staff members whom I have had dealings with. Will be back for all my future optical needs!
June 2023 by Annette Boden
I can highly recommend vision Express Wilmslow ?They are thorough and helpful and I?m very happy with the service I get. The opticians are excellent .
May 2023 by Anne Holloway
Had an appointment this morning for routine eye check. Dealt with 3 people, the young gentleman who did my initial check, a lady optician and the lady who helped with the frames and ordering. All were happy, friendly and professional. It sort of makes your day when you visit a place with happy, friendly staff. Thankyou. X
January 2023 by Giuseppe terracciano
I had my eye examination yesterday by Visions Express in Winslow, and in my opinion was the best eyes examination I ever had for so many years,I wonted leave my sincerly feedback to a Yong lady which the professional attitude and experience was extremely very good,I felt very comfortable and serenity on on may way out from the shop I like to wish to the Yong lady the best of success in life thanking you.my regards Giuseppe Terracciano.
December 2022 by David
Excellent service during an examination this morning. Very thorough and professional, with lots of helpful explanation. Highly recommended.
December 2022 by Sarah Lavinia Hoskins
Very helpful and informative. Very knowledgeable and professional. Great selection of glasses. Thank you!
October 2022 by David Till
Michelle is the reason I am a customer. She spotted a problem in 2015, which other optometrists could not see even when they were guided towards it. An urgent series of visits to the Royal Eye Hospital has rectified the issue and, needless to say, I followed Michelle when she moved to Vision Express, as she is so highly skilled and always goes beyond the call of duty. My ongoing thanks go to her. David Till.
October 2022 by Lynne Burke
Very nice experience, The staff were very helpful and very knowledgeable, would most definitely recommend to friends!..,
August 2022 by Jon Goodman
Absolutely first class in every respect inc immediate referral to private clinic on NHS basis. The various tests were comprehensive and Michelle?s demeanour throughout was both patient and empathetic.
July 2022 by Maria Shields
Poor no explanation of NHS vouchers, rude staff, customer for 8 years, made to wait half hour for code to move optitions
