January 2023 by Tony Bayman
It asks share me experience. I went on my own and I don?t have an imaginary friend.
July 2021 by Joe Koller
Current prices of fuel at Morrison?s Winsford
Unleaded 135.9
Diesel 137.9
Current prices of fuel at Asda Northwich
Unleaded 121.7 ( 14.2p cheaper)
Diesel 129.7( 8.2pcheaper)
I was in Blackpool at the weekend and even there the prices were 132.9 and 134.9
This is scandalous.
February 2021 by April Britton
Good morning
Hoping you can help
I work in the wickes store along side you and I am a local so use your store all the time , great staff always happy helpful etc
However our family unfortunately have have been struck down with Covid and my husband in particular has been very ill
We managed to place an online delivery and waited three days before we could receive it , it was scheduled for 8am this morning
Apparently an email was sent first thing to tell us about replacements and stuff we would not receive , we did not see this email as did not know we would need to check for one
In the past we would be handed a delivery note so never thought to see if that had changed
The food delivery is not what we ordered and some replacements are not acceptable and some things that could of been changed have just been deleted
Basically we do not have the ingredients to make a meal
I immediately rang the store and was directed to customer service advisor working from home
This lady was unsympathetic, rude, and blatantly unprepared to assist us in any way at all
My husband is a Tesco store manager
I am a wickes design consultant
So both of us are completely aware of the struggles retail and the workers are facing
We re both very aware of stock issues , aggressive members of the public and sadly the danger were all in on a daily basis, more aware now that my family have contracted this virus from his place of work
However being the first and only time we have had to rely on any service throughout this pandemic this is an utter shock
Put aside the £110 food bill with unusable items the fact we cannot contact a manager in store is awful
The fact we have had to speak to the rudest unsympathetic individual this morning who was unprepared to even listen is really surprising
And the worst of it is the winsford staff and store are being seriously let down
Can you please help me to get some contact with the store so we can arrange some usable ingredients to be delivered as we are unable to leave our home
So sorry to send this I know your store are doing amazing but this is just not acceptable
Many thanks
April
Sent from my iPhone
December 2020 by Jackie Murphy
Thank you for brilliant customer service follow up. Has made my day.
