December 2023 by Ann Cook
Unbelievably excellent customer service. Excellent website, easy ordering process, superb communication and great quality products.
June 2023 by Kathleen Speirs
Purchased shawl collar cardigan for my partner who is thrilled to bits with it.Decided on the medium size rather than large, glad I did as it is quite generously sized.Quality product at a good price considering the free delivery and a 15% reduction.Kept up to date by email re dispatch and delivery.Could not be more pleased,Thank-you
March 2023 by Huerta Mora
I received a small order today which arrived within 24 hours from Cornwall to Central Scotland. Very impressive.Now going to buy a baby sheepskin and will look at other items too.I only wish other online retailers were as efficient.
December 2022 by Rosemarie Weiss
I've bought a few items over the last couple of years from The Wool Company (British company) and I have always been pleased with my purchased goods.The sheepskin rug and pet sheep skin bed were as described and very nice to touch and nicely finished off. The Chateau Rose Mohair Throw is a lovely size, extremely soft and a lovely romantic colour.Excellent customer service regarding for information about sheepskin breed types. Purchasing was very easy and delivery was very fast and efficient. I will definitely be recommending to friends and family.
November 2022 by Alexis Hunter
Purchased ,The Wool Company, double cellular wool blanket and it has a perculiar smell, not soft. This item will be returned.
October 2022 by Saran Allott-Davey
The company service is absolutely excellent. I have two of the wool mattress toppers, they are worth every penny, very well made, comfortable and long lasting.
July 2021 by Harry Radford
I have bought quite a few products from this company.First rate service and luxurious quality is a guarantee from this company.
July 2020 by Andrea Lillywhite
Received order in a couple of days, lovely quality verY pretty - great service - will definitely be back for more!!
July 2020 by Jenny Warren
Excellent service. My order arrived speedily and beautifully boxed for a perfect present. Will use again. Thankyou.
July 2020 by Maureen Barker
I would like to say what a brilliant company, had a conversation on the phone to a lovely lady and she was so helpful in every way.
July 2020 by S Williams
Received my sheepskin rug today and it's surpassed my expectations. I've bought a few from other companies in the past but this is by far my favourite. It's bigger, softer, cosier and excellent quality. Not sure if I can bear to put it on the floor! Excellent customer service from Eileen who took the time to send photos of different options. So pleased to be buying a home grown product from this excellent British company!! I will definitely be recommending to friends and family.
July 2020 by Harriet Filewood
This is probably the tenth time I've purchased something from The Wool Company and it never leaves me disappointed. I love their products, particularly the silk blend shawls which I'll often give as gifts to friends and family. Their products always come beautifully packaged and I've got several big ticket items on my wish list for Christmas this year. I love receiving their newsletters. They're really informative and genuinely interesting to read. They're not always trying to push you to buy something. It's clear they love everything about wool and produce & source high quality products. I'd thoroughly recommend this company to anyone looking to fill their home or wardrobes with high quality, beautifully made wool products.
July 2020 by Julia Crisp
Received my cushions today and am totally thrilled. Super quality and great service. I will be shopping again. Thank you so much.
July 2019 by Lauren
A fabulous company to deal with. I have collected 5 of their beautiful pashminas over the years and everybody comments on how gorgeous they are when I wear them. Highly recommended.
July 2019 by Patricia Phillips-Clarke
Great service from start to finish. Very helpful staff. Bought a cellular wool blanket ,it's lovely ?