January 2024 by Janos Sara
most of the staff are very polite but there are 2 members who are consistently rude and almost make you feel like you being in the shop is a chore for them because you have a parcellady with black curly hair fairly short and also lady with short blonde hair, as seen in many other reviews im not the only one who has picked up on this disgraceful behaviour towards the public
December 2023 by Eddie Plummer
Disgusting staff. They need to be taught customer service and how to be polite, yet again they probably have no idea how to be polite or have manners. Gross.
December 2023 by Lewis King
tell your staff to smile and not to discriminate for wearing a hoodie :-) rude especially the old lady with the bob
November 2023 by Lauren Anstis
Bloody terrible customer service. Rudest women I?ve ever met in my life- if you don?t like your job love get a new one.
October 2023 by Neil Williams
Very friendly staff. A great corner shop.
September 2023 by Liv Spark
I use the shop regularly to post and collect parcels, I would rather do this from my home or use an actual post office but that?s not the way things are done online anymore. I try to buy and sell second hand to save money and the environment but every time I go to this shop (my closest and most convenient place) I?m met by rude, stand off staff who make it very clear you are an inconvenience and that they don?t want to deal with you. Making comments about the parcels, rolling eyes huffing, never smile or are polite at all. Dark haired lady with glasses is the worst. Blonde lady with bob is equally as bad. Such a shame as there is two members of staff who are amazing and regularly take time to chat. I feel if they do not want to deal with parcels or people for that matter they should find a shop who doesn?t do parcels or better yet not work with customers/members of the public at all!!
January 2023 by Bryony Curnow
Went to post a parcel and didn't know how to use the printer to print the label but the kind lady assistant printed the label for me and even stuck the label on the parcel much appreciated thank you very much.I took it to Treswithian stores after I had such poor service at Johnson's Dry Cleaners in Trurowhen I tried to print the label in Johnson's the assistant couldn't be bothered not helpful at all she just walked away very poor service.
December 2022 by Anthony Green
Normally use this shop alot and are normally friendly however left feeling very deflated this morning. Arrived for opening this morning, door opened, one lady very friendly, the other looked in disgrace and said "at least let us get the shop open". I understand retail is busy the moment and not expecting anyone to be full of joy at 7am but it was enough to make me feel I was an inconvenience and I left without at that point.
December 2022 by Jilly
I?ve been in here a few times, some of the staff are nice, but this afternoon (6th Dec)was met with the rudest woman ever. I went in there with my little Yorkie in her carrier. I passed two members of staff who just smiled when they saw her. When I got to the till the woman there ( dark hair, older) said you can?t bring your dog in here, the supervisor is around there, I?m surprised she didn?t say anything to you! I said well the staff round there just smiled, she?s in a carrier. She said I don?t care she?s not allowed. I?m not disputing what she said, it was the way she said it. She looked at me as though I was disgusting and the tone of her voice was unacceptable. I?m not a child. I?ve worked on Customer Services in a supermarket for years and would never dream of speaking to a customer like that way. She needs retraining or sacking.
December 2022 by Roo Roo
Never had a problem until today and a couple weeks ago. The black haired lady and short haired blonde lady are rude as hell. Telling people to go to charity shops instead of dropping off parcels. If it?s to big of a job for you then quit. Horrible women
December 2022 by High Priestess
I?ve been in here a few times, some of the staff are nice, but this afternoon (6th Dec)was met with the rudest woman ever. I went in there with my little Yorkie in her carrier. I passed two members of staff who just smiled when they saw her. When I got to the till the woman there ( dark hair, older) said you can?t bring your dog in here, the supervisor is around there, I?m surprised she didn?t say anything to you! I said well the staff round there just smiled, she?s in a carrier. She said I don?t care she?s not allowed. I?m not disputing what she said, it was the way she said it. She looked at me as though I was disgusting and the tone of her voice was unacceptable. I?m not a child. I?ve worked on Customer Services in a supermarket for years and would never dream of speaking to a customer like that way. She needs retraining or sacking.
November 2022 by Antony Smith
Super little place for a quick shop, it does all sorts and is a great help for the local community, you can also send and receive parcels here as well, the only down side to this place is the parking as it only has a few parking spots and it can be a little tricky to park up! The staff were friendly and helpful every time I went in there as well! Just been back and I was over the moon that they sold these cat biscuits as my female cat will only eat these ones!
October 2022 by bonnie
The woman with glasses is one of the rudest and most unpleasant members of staff I?ve ever encountered, and I?m not the only one to have experienced this as my family and friends have all had similar experiences, and there are multiple reviews saying the same thing. However the rest of the staff are lovely!
June 2022 by Susan Griffiths
We have been in this store today, May 30th 2022. It is a small convenience store and they have good selection of items. Handy if youre staying at the Premier Inn a few meters away. The ladies in the store are pleasant, good place to grab a quick bite and drinks .even have few hot food items. Go and visit if youre in the area.
April 2022 by Steve Lang
fantastic pub with great friendly atmosphere
