January 2024 by Lauren Ferris
The food here is absolutely awful. Mixed grill was so small uncooked and cold. Not what you expect to get for the price it costs! The roast dinner was so small as well and looked like it was microwaved. The waitress also forgot our starters and sauces. Beefeater used to be so good not sure what has happened to the place.
January 2024 by Kathryn Mitchell
Dirty, with 'interesting' guests going back and forth from the hotel wrapped in towels buying pints of lager to take away. Food was simply reheated, poor quality food. Avoid.
January 2024 by Charlotte Thomas
What a disgrace this place was toaster broken, no egg sausage, hb?s or beans when asked how long they would be was advised that he couldn?t give me an answer, so asked if it was 5 mins,10 mins, or an hour he said more than 5 less than 10 waited 20 mins before sausage arrived so had a sausage sandwich and left, as we were leaving the eggs arrived, it was so bad it was funny
January 2024 by George Ivanov
DO NOT EAT THERE!"Chief" need to be fired!We went with a fr for dinner, food was served pre heated, very disappointed.Don't waste your money and time!Merry Christmas!
January 2024 by Ben Bryant
I'm a regular when it comes to breakfast all you can eat kids eat free what more can I
January 2024 by Gideon Mackrill
Went to carnon inn for Christmas Eve dinner with family not at all happy with the food I think they should sack the chef if he. Or she is actually a chefSteak cold sent back and replaced with equally cold one that had so much gristle on it it was impossible to swallowRoast turkey bland with no trimmings just served with roast potatoes and peasSupposed to be served with red wine gravy but was actually tomato and basil soup chicken burger thing is all I can describe the other attempt as over cookedI could go on but you get the general ideaI did not expect it to be perfect as we had a 33% off voucherThen told the voucher is not valid on this menu but they could break it down instead and charge us an expensive menu price then take the discount offDisappointed yesFeel we were ripped off yesWorse meal I have had in a long time yesOnly reason I did not kick off more is because it was Christmas and the waitress had obviously had enough complaints already didn?t want to ruin her Christmas tooIt was not her fault that she was unfortunately having to serve this appalling foodWill I be visiting this establishment again most certainly notI would rather eat out of McDonald?s waste binsI am certainly not the only person who has this problem there are many more I know that from the comments overheard from other tables that eveningI hope they actually read this and do something about it so other people don?t have to suffer
December 2023 by James Scott
Second time we have been. The service has always been very good. Unfortunately, the quality and availability of the food seems to be very poor.Fried food is very over cooked. Portions are very small.Dietary restrictions: It is very nice to be able to read a full allergen menu.What was even better was it was the second thing we were asked! I did not have to ask for the menu.
December 2023 by Deana Lawden
Met up with friends in the morning for coffee which you have to do yourself from a machine. No cups and was shocked to be charged £7.45 for a coffee and two teas. Absolutely disgusting. Furniture is falling apart and awful atmosphere.
December 2023 by Val Wenham
This Beefeater is appalling. Restaurant Inspectors need to pay a visit! We heard so many complaints about food, service and beer. People were being kept waiting for ages to take their booked table. Some beer was not available. Non smiling, stressed looking staff.This is a very poor experience for people visiting Truro and staying in the Premier Inn. We could not eat here as no table was available but were told we could have a drink "if we could find somewhere to sit" !! Yet there were empty tables all around.Please improve.
December 2023 by Tracey Silliss
I met my friend for breakfast and the service and food were amazing. The staff were very polite and courteous. Claire was especially friendly and nothing was too much trouble. We will definitely be going back. The ambiance and warmth made a great start to the weekend. Thanks Claire for such an enjoyable morning xVegetarian options: We requested vegetarian and this is ordered upon request and cooked fresh.
December 2023 by Karen Curnow
Food was not at a good standard, either served cold or without all the ingredients , the roast without roast potatoes, no carrots, cold uncooked peas. Sent back a gammon, and it came back burnt. The manager reduced the cost of a gammon meal and one of the roasts. The offer was 2 courses for 18.95 and definitely not worth it, the mince pie looked so sad. Unfortunately, we will not be returning. The wait time was also excessive for food that was clearly not cooked from fresh.
November 2023 by adam smith
Booked tablenfor a hig birthday celebration. Our 1st server in silver top, who took drinks orders was miserable, couldn't manage a smile. Drinks were wrong, food was cold, and wring chips on most dinners. When asked if we wanted any saucers, we waited for about 10 minutes, we we had to ask another waitress who then said they had no ramekins, by the time they arrived we had finished. Deserts we ordered and they were cold too.No check backs made on table to see if everything was OK during whole visit. Very disappointed. Team needs to be trained more by management. Won't return sadly.
November 2023 by Helena Boyle
If you are looking for a lovely evening, great customer service and hot food then don?t come here? but if you want to be SHOUTED AT AND TOLD TO GET OUT-For daring to ask where you replacement meal is having waiting 20 mins after being served cold food then go ahead and book. You won?t be disappointed.I only gave 1 star as you have no choice to be able to leave a review.WE HAD THE PLEASURE OF MEETING MISS TRUNCHBALL TONIGHT
November 2023 by Russell Hancock
The menu doesn't describe the food properly - the ribs come with a spicy rub applied before they get to the restaurant but the menu doesn't mention this at all. My corn on the cob was soggy and inedible, the extra portion of halloumi to go with the burger went AWOL and the staff look at me confused when I asked for a larger shandy...When asked the staff didn't care and said "that's how it is". Not worth going here even if it was free
November 2023 by Clair P
Staff were excellent, but food was atrocious. The 'chef' made decisions to add bits to meals that aren't listed on menu or supplement ingredients. Had to make complaints, but management was excellent and removed the bad items from the
