February 2024 by B W
Went in early last year and the young gentleman that served me was efficient, polite and professional throughout the whole process. I was under medication at the time and was not an easy customer to deal with. He had to explain things several times and the session took nearly an hour to resolve issues and consolidate my accounts.Thanks for your patience.
July 2022 by beth J
Lovely staff that helped us out when we had a difficult situation - we couldn't have been in better hands their all amazing!
July 2022 by Corey Sillifant
Useless
January 2022 by Mrs M
I went into the Launceston branch of Santander with a crisp £10 note from their cash machine. I waited nearly 10 minutes whilst the one customer was served by 2 members of staff. The second member of staff then decided to open her cashier and I approached. I asked for 10 pound coins in change. The officious member of staff said she could not change my £10 into coins as I could be money laundering. She would not budge so I left with my crisp £10 note and went to Halifax across the square who duly changed it without issue - they didn't even ask if I banked with them. Where is the customer service Santander? Not in your bank for sure.
September 2021 by beth cowen
Lovely staff that helped us out when we had a difficult situation - we couldn't have been in better hands their all amazing!
January 2019 by Oliver Bradbear
Extremely helpful staff
July 2018 by des emmett
Staff always very helpful and polite and chatty