October 2022 by nhardy38
I went away because I was really down and ki have to say the pla e lifted me. OK it is in beautiful Cornwall, that helps, but everything was spot on and allowed my spirits to recover somewhat. Lovely room no hassles good food at a decent price, especially the meal deal.
October 2022 by donnamsmith48
We came for a few days stay as Cornwall was a childhood favourite. The hotel was in an ideal location to visit local towns, the staff were super friendly and very helpful. The restaurant & bar is very welcoming and we found ourselves wanting to stay there instead of going out of an evening. Overall a very pleasant stay.
October 2022 by Inspire57466003236
Generally cleanliness was good however in corner of room was full of cobwebs which begs the question what was the rest of the room like in hidden corners. Have to complement waiting staff in restaurant because it was exceptional
October 2022 by mjkinver k
We stayed for one night here the staff were very friendly and helpful the room was clean and comfortable we would happily stay again. One small downfall was the traffic noise coming from the busy main road however they had window guards fitted to filter out the worst of the noise.
October 2022 by MrsMatt
Great location Everything as expected of Premier Inn Wasn?t aware that you don?t get your room serviced unless you ask I.e. clean towels, coffee/tea refreshed etc etc Felt a bit DIY making my own bed when oaying for a hotel room
October 2022 by Z2324MVandys
This hotel has 1 main asset, that's the staff, or most of them, for example Cathy at breakfast and the reception crew, Lauren Chris mark etc, are great., as aremost of the bar staff, However if they're not on shift, is it the same....kind of but not quite. Do the bedsheets fit the bed, well 90% of it but not the last 6 inches. Do the windows close, nearly.is the restaurant food good, kind of. Are there toiletries provided.. sort of. Overall a very "meh" experience for a week, that will be instantly forgotten 5 mins after leaving apart from some staff
October 2022 by Sue W
Positives: Clean Large towels Plenty of space in the room Ample parking Air conditioning Friendly staff Decent breakfast Negatives: Rock hard bed which also makes you roll into the middle Shocking WIFI Flat uncomfortable Pillows When you use the shower the tap also stays on Really cheap toilet paper, better quality in the pub toilets! Awful toiletries Really slow and under powered hair dryer Really noisy, people running around upstairs and random banging noises I understand that Premier Inns are not a 4 star hotel however the cost of the room wasn't cheap so I expected a better quality sleep.
October 2022 by Joshsmum0210
Room 210. Was woken up by the sounds of water gurgling at 1am till 2.30am! Sounded like a faulty water heater or washing machine. Also this room is on the front of the hotel with only secondary glazing on a main road. Request a room at the back.
October 2022 by Debelvis77
Stayed here a few times and never disappointed, check in quick and easy, communal areas very clean, the room was immaculate and there was a little treat left in there for us too, will continue to use this lovely hotel everytime I come here to visit my family.
September 2022 by Charles_Byrne
Could a bus timetable and a small drug deal bag in the room upon arrival. No cleaning available or bed changes as all the ?allocated room cleaning slots were full for each day?!!! Check in was very abrupt
September 2022 by Nick7070
It's great that the staff at the front desk are always happy to help, and I've routinely got this at other Premier Inns, but Lewis went above and beyond to help at this Premier Inn. I don't normally bother with the reviews as Premier Inn is normally fine, but the service I got was worth a review. Lewis was able to correct a bed issue, hold the doors when coming to the room and generally being a great positive person.
September 2022 by Aaron2003279
Really nice hotel, nice room and good breakfast and dinner. Was definitely worth the money I spent and If your looking for a good night sleep would recommend 100% Would definitely stay again for sure.
September 2022 by W1117IFthomasj
Electricians booked in to work through the night in the kitchens below the room I was staying in - SDS drill and impact drivers between 23:30 and 01:30. Spoke to reception asking if this is happening again the next night, said no and told me they were fitting new lighting. After speaking to guest relations, apparently I should have made a complaint as the noise was happening so they could rectify. A tad unfair when I have two young kids in the room, and let me just point out that the noise in the hotel was not a noisy neighbour that could be told to be quiet - it was construction team booked in to work through the night to rectify issues in the kitchen.
August 2022 by EmmaJane4321
Lovely two nights here. Quite a big group of us, everyone was happy. We had accommodation, ate in the pub/restaurant connected, and had breakfast. All lovely. Just a shame such a big hotel only had one tiny coffee machine making slow coffees/hot drinks/hot water; the queue was big and getting a drink a slow process, only two staff working out front meant cups and glasses ran out and juices too, also no tea spoons but it?s simply because the drink station was popular as expected and essential to everyone?s morning with their breakfast. Other premiers have coffee stations with several drink making points, this one surprisingly only had the one tiny option
August 2022 by atsangarides
Great location, plenty of parking space friendly staff, clean rooms and a great night sleep and you wake up to a Lovely all you can eat breakfast. Would highly recommend this premier inn. Five star hotel
