August 2023 by Kathleen
I was treated with courtesy and friendliness by the staff member serving me. My job was finished quickly, he called to say it was done and greeted me with a smile! Impressed.Service: General repairs & maintenance
August 2023 by Nina Louise
Shocking service! I can safely say I will not be recommending this company or will be using them again! I had complained about a tyre I wanted to return as it was not needed anymore, and the guys at Henver said ?we have emailed head office? but this all happened on 21st June 2023 and I still hadn?t heard anything back from the store! So I decided to email them directly at complaints office and they emailed back asking for my registration and mobile number, which I gave on 1st July?. And yet again not heard anything back about my refund!! Avoid this company as the store and head office do not reply to their emails!!! Worst customer service I?ve ever encountered.Service: Auto tire replacement
August 2023 by Justyna Jarosz
I went to Cornwall in July for the first time. I arrived in Newquay to spend my birthday, 5 mins before stopping the car the battery fault notification popped up, I stopped the car and opened the bonnet and saw that the alternator belt was broken. I called many garages but they couldn't help me due to lack of places. I was devastated and decided to write to my host and describe my problem, she came and recommended Kwik Fit, it was only 6 min from the cottage, I went there and I told the problem, the young man was up to the task! He made a few phone calls and asked me to bring the car because they would help me ! My happiness at that moment was indescribable. I picked up the car the next day and was able to move on to explore beautiful Cornwall, thanks Kwik Fit team you are the best.
August 2023 by wayne nicholls
Stopped at Kwik fit Exeter with exhaust problems. It was late Saturday afternoon the lads found time to look at the problem needed a new back box. Being a 24 year old car the part had to be ordered. They made it safe so I could travel on to Newquay. Rang Kwik fit Newquay Monday morning the lad on the phone said he could order part for next day. Went there next morning part fitted. Great help from start to finish will definitely use again. THANKS TO ALL
July 2023 by Becky Turner
Brilliant service and absolutely fair price for the work completed. These guys are really professional and I?ve been using them for many years. Really trust their service and level of skill and wouldn?t go anywhere else!
July 2023 by Ric Jamieson
Excellent, friendly service. Very helpful on both occasions I've used them.
July 2023 by David Lawrence
Considering the nature of the problem they could have been more helpful. For a couple elderly disabled tourists returning home and a screw in the tyre being told wait 5 hours was inconsiderate. We did manage to make it home and our home garage fixed immediately inside 15 minutes. Their name is now redundant. kickfit it certainly isn't.
July 2023 by Mostafa Iqbal
Good customer service, people are helpful here . But take time more than usual. A little bit pricey as like other Kwik fits .Waiting area should have some tea office facility (could be paid vending machine) as customers need to wait longer here .
July 2023 by Austin Ellis
Prompt attention by supervisor. Returned at my time slot, job was attended to immediately and the supervisor talked me through it by means of a video monitor. Great service by supervisor.
June 2023 by Rhys Williams
Disgusting a mother and child turned up with this and they refused to help even tho she was in tears with a baby and sent her back on the road with the car in that state undrivable to another another garage to help change the tyre! The bloke on the front desk was rude and laughing at her the other customers was disgusted in this guys behaviour he should be sacked! Luckily no one was injured after being sent away with undriveavle car! Totally disgusting!
June 2023 by Rob Hill
Air con regas done properly and to agreed time. However, air con debug was not done and I was given a canister to do it myself. Understand the reasoning but feel ripped off as I could have bought the same product myself for £5 and have to dispose of the canister myself despite disposal being part of the advertised service.
April 2023 by Paul Leonard
Absolute life savers. Went in with a slow puncture on a Sunday lunchtime. Fixed the tyre straight away (even though they were busy). Was back on my 5 hour journey home within 40 minutes. Reasonable price too.
April 2023 by Liam Churchill
Gone to Cornwall for a 7 day holiday, upon coming down a country lane I got a puncture / nail in the front right tyre. Got the car back to the apartment. Called Kwik Fit Newquay the next morning & they managed to get me an appointment for 12.30 the same day. Wasn?t able to repair due to location of nail so had to get a new tyre. These things happen but was all ready for collection at 13.30! Not a bad price either. Thank you ?
April 2023 by DEBBIE SPENCE
Customer service was brilliant.Friendly, helpful staff.Got my tyre changed very quickly
April 2023 by Dave Coates
Great service, friendly service and done quicklyArrived early for my 9.30 appointment and was on my way twenty minutes later.
