January 2024 by Malcolm Williams
Newquay sorting office bloody useless. Another parcel lost. Tracking said out for delivery, but 4 days later still out for delivery.Another parcel I've probably had stolen.
September 2023 by Scott Smith
Whays the point of having a phone number if nobody ever answers it
July 2023 by Marion Way
The staff were very helpful & very polite & friendly.
March 2023 by Anita Somogyi
If I could I would give minus 10!I was requested a different delivery day, which was confirmed back by Royal Mail. The parcel was 48 hours tracked and required a signature!Obviously ignored the delivery date, he camethe day when I was not at home, BUT my husband was at home all day.He did not ring the bell at all, took a photo of a parcel which we placed under the stairs and signed by himself and took the parcel, so basically stolen. I am fuming and trying to get back my money and found out who was this unbelievable employee. It was a really expensive item!Also, how he can sign on my behalf? That's not even my signature what he created there.It is really hard to ring the bloody bell? Or leave a paper and I am more than happy to collect it.Now I need to run after my item or my money and wait 10 days for this whole investigation madness.Why are they not using people who you can trust and not stealing and signing your parcel?
January 2023 by Callum Wilson
Answer the bloody phone
July 2022 by Peter Griffin
Lost my sons passport as well as missing letters sent to my address, mail delivered to wrong address and we can count ourselves lucky if the postman actually turns up. Complaints are automated. Absolutely useless
March 2022 by Christopher Wilkes
Dreadful.....
December 2021 by Christopher Carr
Dreadful.....
October 2021 by Ian
Loved it
September 2020 by Karl Sinkovits
Parcel never got delivered..tracking said delivered at 10:40 but didn't come then I got a message from eBay saying parcel dropped off at 13:24! Didn't come! Unbelievably bad service
July 2019 by Carole Mullin
Cant make any telephone enquiries
October 2018 by Peter Craggs
They Donâ??t answer phone. Telephoned 10 times answer machine. No point having a telephone.
October 2018 by Professor Dr. George Wylangowski
Nice & tryingly helpful staff
