March 2024 by Charles Hood
Amazing service dropped off a wheel Saturday and picked it up Sunday all fixed!
February 2024 by Peter Grenfell
Great service, very professional and polite.
February 2024 by Nigel Sowden
The guy who fitted my dash cam was polite and explained in detail everything I needed to know. He said it would take up to two hours to fit, he rang after one hour and said it was all done. He was very professional. Thank you
February 2024 by spike Bromley
Most helpful and friendly staff, Stuart was a star sorting out my battery issues, could not ask for any more, highly recommend branch to visit, very happy !!
February 2024 by Cathryn Smart
I was served by Brad today who was both knowledgeable and polite in dealing with my questions, a complete professional experience of which I would recommend to everyone.
February 2024 by Lisa smith
The staff went above and beyond to fit a new battery in my car and this ran beyond closing time. Very much appreciated and they were really helpful.
February 2024 by Alastair Harris
thank you to both Harry and Perran. Both an absolute credit to the store! Very helpful fast and efficient. Good job boys should be proud of yourselves. ??
January 2024 by Jane Hopkinson
Engine oil low this morning, car had gone through 4 litres of oil in 6 days so the very nice young man in store sold me 5 litres which I added to the tank and directed me round to speak to garage staff.The man in the garage told me he didn't know what was wrong, couldn't book me in and didn't have the staff to do the work.Definitely won't book my car in there for any reason.
January 2024 by Hilary Fletcher
Efficient but no check list available. Would have been useful to know the tyre depth in practise "everything's ok".
January 2024 by Christine Brown-Miller
Had trouble opening car bonnet to top up screen wash halfords helped and did safety check for journey tomorrow as part of being a member now I am travel ready.
December 2023 by james parker
Wide range of auto and camping products, a service centre and free carparking
December 2023 by Simon Hammerton
Excellent service from Ricky. We needed a replacement rear wiper blade for our Japanese Import, but there were no options available. Ricky took the old blade assembly and refurbished it by replacing the blade portion. Quick, friendly, and very efficient.
December 2023 by Rosemarie Verno
I had decided my battery needed replacing. Then today a nuisance experience with a flat battery meant a trip to Penzance Halfords where I am a premium motoring member. Mark, at the garage, immediately arranged for a new battery to be fitted. Ben, at the desk fitted the new battery, and I was on my way in a very short time. Prompt and efficient. Amazing service. Thank you.
December 2023 by Robert Duncan
They sell cheap and nasty stuff (e.g. Halfords Wiper Arm Removal Tool) and when what they sell doesn't work, it's up to you, the customer to go all the way back to get your money back. It is staffed by people who can only say 'computer says no' and have zero customer service skills. AVOID AT ALL COSTS UNLESS YOU HAVE UNLIMITED FREE TIME AND PETROL MONEY TO SORT OUT ANY PROBLEMS - IT'S NOT, I REPEAT NOT, HALFORD'S RESPONSIBILITY TO SORT OUT PROBLEMS WITH THE RUBBISH THEY SELL . IT IS YOUR RESPONSIBILITY. I don't know who the manager is, but he certainly didn't attain the dizzy heights of management at Halfords thanks to his initiative, flexibility and customer service skills.PS I'm trying to get a response from Customer Service, but they're blanking me. At least your level of customer service is consistent across your stores and your 'customer service' department.
December 2023 by Alison Mansfield
I couldn't get my car bonnet open and a young man named Harry from the staff fixed it,after alot of effort as it was very fiddly,he is an absolute credit to Penzance Halfords.A great service,a very grateful customer Big shout out to Harry ??