March 2024 by Gary Williams
The most useless opening hours.
February 2024 by Kathryn Gilbert
Why won?t you deliver to my door yes I have a dog, but the dogs you hear barking are the three Rottweilers next door and yet he?ll go to their door, pathetic, lazy!
January 2024 by Mathew Hurst
Regularly deliver my post to the wrong address, put fill my post box with junk mail duplicates and always say "Address inaccessible" when the truth is that they have no staff to attempt a delivery. Roll on the day when Royal mail go bust so one of the many more reliable services take over.
December 2023 by Robin Porter
Two parcels left on my doorstep today in the rain.....not even for my address.....I was in, impatient postman.
December 2023 by Paul Ware
we have not been getting our post on a regular basis for at least 2-3 months. I have been told they are understaffed. Not our problem. people paying a fortune for a service they are not getting.
October 2023 by Beverley Dore
Why don't we get a postman anymore who delivers post instead of a driver who just gives parcels
October 2023 by Imogen
Royal Mail have had my parcel for 21 days now. They?ve attempted delivery twice, but won?t leave it in my safe place (I work long hours so am rarely in during the day) and now the sorting office is only open 8-10 am weekdays and on Saturday? That means that most people that work can?t collect their parcels. When you try and rearrange a delivery on a specific day you know you will be in, they attempt on another day when you are not in (so what is the point in offering that service?!) They also rarely leave a reference number on the red slips which again is very unhelpful. Honestly am despairing and think I?m never going to get my parcel at this point!!!!!!
October 2023 by Claire North
Didn?t deliver parcel even though I was at home all day and waiting- Didn?t even put a card through my door?!!!!!!
September 2023 by Jan Hickman
Royal Mail Penzance have had my parcel for 8 days now. It?s waiting to be loaded onto a cargo ship for Isles of Scilly apparently.I don?t think I will ever see it again!! What are they doing there? Nothing by the look of it!! Never use Parcelforce again!!
August 2023 by jamie paterson
You don't even deserve 1 star but it's the lowest score on offer. Which one of the managerial brainiacs thought opening from 8 - 10 was a great idea ?Why would you want to collect a missed delivery before it's actually been delivered ?MORONS !
July 2023 by Graham Green
Couldn't despatch parcels today lunchtime as planned, opening hours just changed to only 8-10am weekdays. More barriers to local online business by restricting services. Very poor.
April 2023 by scott james
Worse postal service ever always striking don't look after there staff. Crazy they close at 2aclock got people working in retail till 11pm and they can't stay open later. Shocking imagine if food shops closed at this time really to start thing about there customers needs it's 2023 get with time stay open late so morning keys workers can get there post
March 2023 by Milly Day
Closing at 2 every day so if you have a job forget about it. and not opening on a Monday and Sunday at all?
February 2023 by Edward Brewer
The new very limited opening times have made it very inconvenient for customers. It's a shame the Royal Mail are shooting themselves in the foot in general prices go up but the quality has gone down over a number of years. Other delivery business have tried to find ways of making things better for customers unfortunately it this not the case for the Royal Mail.
July 2022 by Ashlee Hall
Your phone number doesn?t even work every time I?m ringing it. It?s like I?m ringing my mum because she never answers either.