August 2023 by Caroline Park
Diabolical. This setup took 16 weeks to make a personalised top -one of about 60 they have to make every year. For 5 years we?ve been forced to order from this company that seemingly have nothing in stock and think it?s quite normal to have to wait 6-8 weeks.No warning of wait time is given. An online order is made, they happily take your money and just send a ?we got your order? email. No apologies, no communication that it will take months to arrive. They just sit on it with no sense of urgency.This has happened every single time I?ve had to buy kit for my children.There are only 2 sizes of PE socks, supplying our school of approx 450 students, yet I was told a month after I ordered that it would take another 6-8 weeks. Inexcusable.It seems to be a monopoly for schools in Cornwall and therefore they just don?t care how long it takes.Somebody seriously needs to do a course in stock management. The same excuses are given every time. It doesn?t matter what time of year you order, they never have anything in stock.When government have urged schools to bring down the price of school uniform, this company is charging £85 for a basic secondary school PE kit made of the cheapest petro-chemicals.The point of reviews is to allow consumers to go elsewhere if reviews are poor. Sadly, we have no choice. I hope several parents complain to respective schools. Agame do not deserve your hard-earned money.
July 2023 by Peter Bradbury
Personalised rapid customer support to provide a speedy delivery. Many thanks
June 2023 by Maria Lunn
Was ordered on the 1/5/23 dispatched on the 4/5/23 delivered to me on 5/5/23 you can't get better than that very pleased with my order too thanks ?.
December 2022 by Shamsiya Ibrahim
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September 2022 by Joanna Jones
The last two experiences have been horrendous with this company - Leadtimes and delivery were 4-5 months! My daughter is just going into her last year at school and needs new kit, however, I am boycotting this company as, having read recent reviews, she?ll have left school before it arrives!
August 2022 by H Webber
Ridiculously slow on dispatch, does not justify the extortionate postage! Does not offer free returns slip for any returns.
July 2022 by Karla Davis
Ridiculously slow dispatch time. I mean I could understand if items were personalised but bog standard uniform with a dispatch time of 2-4 weeks? Chased by email to be told my order is at the end of production - after 3 weeks! They?ve got you over a barrel because you have to order from them for the school uniform. 48 hour delivery once dispatched was actually 4 days. Uniform is average quality. Would I order from them again - only because I have to.
June 2022 by Natalie Kenton
A great company to deal with. Really helpful, very good customer service and great quality product
June 2022 by CaraJB
AGAME do not deserve any future orders or custom. They took mass orders and payment for them that they knew would be difficult then impossible to honour. They are unreliable, dishonest and inconsistent. WE are looking at other more efficient, honest and trustworthy suppliers - you left many, many rowers in the South West without proper kit for the World Championships. Incredibly shoddy and unprofessional.
June 2022 by Janice
Had to chase up parcel through parcel force as my full address had not been put on the delivery address so parcel force could not find me. Please ensure the customers full address is put on the delivery for parcel to actually get to them.
June 2022 by David ?Smudger? Smith
After a little mix up with the sending of my daughter's pe kit I finally got my stuff. The staff have been great and as soon as they realised my items hadn't been sent they were on the phone explaining what happened, and sent the kit straight to me that very day. I would definitely recommend agame, but what I will say as a customer if you have a problem ring th and they will resolve your issue. Thank you for helping us and for sending me the rest of my daughter's things
May 2022 by Emma Langmaid
Lamorna in particular was amazing to work with - she totally understood our brief and got on board with all our ideas. The quality is great and was the service from beginning to end. Salcombe Estuary Rowing Club cannot recommend highly enough x
April 2022 by Jeanette Pooley
Shocking service! 6 months nearly 7 waiting for a hoody! Then to be promised some sort of replacement which also didn?t materialise ?
Definitely would not recommend
April 2022 by David Smith
Brilliant service and fantastic staff. After ordering my daughter's school PE kit I realised I made a mistake with the size of the PE top, as soon as I spoke to the team at Agame they resolved the issue there and then, and swapped the tops around to make sure the size was correct. I would absolutely recommend this site to everyone.
March 2022 by Jules Tierney
Order still not arrived after 5 months. Customer service lie and tell me it has been sent. No idea why the school use them.
