March 2024 by Mandy Perry
Beautiful quality furniture, genuine and honest sales staff
March 2024 by Rob Gough
I liked it, a car park on site, and a range of furniture, mostly sofas, armchairs and suites available. The number there means that I'd need a clear idea of exactly what I was looking for, but I was in the area anyway, so - might as well. The staff were pleasant, let me know that they were available, but crucially left me to look and didn't pester. That's a result. ?
February 2024 by Mandy Wilde
Nice staff not in your face like some furniture shops
November 2023 by Mercedes Green
sofa was delivered faultyVery rude customer service ( could do with a lesson in customer service) speaks over you continously and hangs phone up.refusing to take accountability for any damage and missing parts and blames the customer.steer clear of this company, absolutely shocking!firstly I am not rhys. I am Mercedes.I spoke with u on the phone only once the other day and you was extremely rude and your customer service skills were very poor.If you would like to publish the report of the sofa from the technician from the first visit we will all see he claims the sofa was broken on delivery.the feet was never supplied on delivery and a few technician's we finally find out that they should have been their. so obvious!! that even your own technicians could not see the problem?.anyhow after speaking with you, on a recorded phone call you stated that the feet would not need drilling in but only screwing? and now after they don't screw as theirs not any holes for them, you now say they need drilling.this is just one example of your shabby company. please whoever reads this steer clear. this is a review written by hard working honest people.
November 2023 by Rhys Hood
Shocking company that lie to there customers and supply faulty furniture. The worst customer service team I've ever encountered.Do not take the risk in buying from this company
August 2023 by Baz
Friendly, very knowledgeable staff and good advice given. Great selection of furniture.
July 2023 by Graham Richards
Easy parking, excellent choice of good quality furniture, very helpful and friendly staff, plenty of time to browse and check furniture and plenty of advice if needed from experienced staff, would not be disappointed to purchase from Furniture World.
July 2023 by Lou Archer-Olds
Bit pricey but lots to chose from and plenty of parking off road. Staff are a lot more polite than the Truro srore too
July 2023 by Denis Williams
Always get out furniture from there staff very helpful without pressure.
February 2023 by Elizabeth Weaver
Staff were very polite! However, decided to cancel my order due to their website being incorrect! Apparently, could not process my online order and were asking for more money. I had received an invoice/confirmation email and they had taken my money from bank, even though delivery would be about 12 weeks! Watch out
February 2023 by Jo Hester
Lovely area. Bright and clean. The space is large and it has a nice airy feel. There is a lot to look at, and the quality seems high.Friendly staff and very helpful.
February 2023 by Denise Hodgson
Staff very helpful and friendly good selection of nice furniture at good prices. Definitely recommend have used several times and would use again.
February 2023 by Steve Hodgson
Great very helpful couldn't do enough to help & plenty of very nice choices in store.
December 2022 by CHERRY ANTHONEY-JAMES
We went in to buy some dining chairs. The only member of staff we saw was standing around and when we asked for some advise they were offhand. We did not see anything appropriate and left the showroom.
October 2022 by Gary Chilman
We gave used Furniture World for the last 20 years. They have replaced all the flooring at home, along with beds and dining Furniture. For us they are the best, full stop!
