December 2023 by Adrian Bradley
I forgot my medication on a weekend away in St Austell. I phoned the staff at Day-Lewis, who could not have been more helpful. Within the hour, they had dispensed replacement medication and didn't charge me for it! Delightful people! Thank you!!!
October 2023 by Englishmedik
The people there work really hard to make sure that everyone is looked after and cared for. Called them up to arrange a delivery as I had a new prescription and was happy for that to be tomorrow and when they couldn't arrange the regular guy one of their beautiful staff dropped it off for me on her way home. I really can't thank all the staff more.
October 2023 by AJ Dobbin
An absolute shambles.Counted at least 5 different members of staff during my hour wait, yet nothing seemed to be happening.Finally made it to the promised land (the counter) to be met by an incredibly rude member of staff, who then proceeded to tell me I?d have to wait at least another 35 minutes for them to get my prescription ready.At least the staff had time to enjoy a nice brew whilst the queue outside had stretched as far as the eye could see.Just staggering levels of ineptitude.
September 2023 by Julie Wickett
What a fiasco, husband had to go back 3 times to collect his prescription and wait in a queue for nearly an hour on each occasionNo wonder people are using the online services
July 2023 by Steve Ashcroft
Very poor service overall. Long waitsto get served and long waits to get your prescription!! Not enough staff. I have to attend regularly to get prescriptions. If I do manage on the odd occasion to get through on the phone, they say come in an hours time and it will be ready. The prescription is never ready.
July 2023 by Paul
At best adequate, at worst unprofessional.This is after once a week for 7 years
June 2023 by David Roberts
This pharmacy is on the front line, in a town with a huge aged population and insufficient health care services. Like another reviewer, I saw poor behaviour from customers. But I had nothing but excellent help from Holly, who went over and above to resolve the issue I had. Thank you.
May 2023 by Caroline Colwill
Complete shambles45 minutes wait every time.Meds never ready to collect.Staff disinterested
April 2023 by ROB PRICE
Very very busy
April 2023 by Katy Hope
This pharmacy is clearly struggling with the pressure, the only reason it has any stars is cause the Staff are lovely ... the queue is always atrocious, I have had to send my prescription to a further away pharmacy as I don't have an hour to queue to be seen every time. Day lewis needs to step up and support its staff better in such a busy pharmacy
April 2023 by Botcanu
Shocking service . Staff complaining about being at work, numerous customers saying it is their 3rd or 4th attempt to pick up a prescription.. Don?t know how they stay in business . Went elsewhere and was in and served within 5 minutes. Not even worth the one star .
April 2023 by Sonia McLean
Great little pharmacy. It's upsetting to see lots of aggressive & impatient older customers complaining audibly and being very unpleasant to the staff who work their socks off and are on their feet all day long. It's an interesting place to observe social behaviour....Our elders are terrible role models in here.
February 2023 by Sandra Wright
Absolutely brilliant when my husband was ill right up when he died they where so kind and put themselves out to help me . Best chemist in ST AustellSandra Wright
December 2022 by Tim Stott
Always helpful...
May 2022 by Edward Wilton
Very good chemist
