January 2024 by Linda Poultney
Was served by Emma and Sara, both were lovely and helpful, nothing too much trouble, a pleasure to shop there,very pleased with my eternity ring and watch.Well done !!
December 2023 by Jane Gilmore
Enjoy your shop and your advice for over 44 years. Staff are always a pleasure to speak to and get advice from.
December 2023 by Stacey Phillips
Leaving a review on behalf of my dad. He went into the shop in St Austell to get some earrings for my mum for Christmas. He was after something similar to some earrings that mum had previously. There was nothing in stock that was even close, so Emma suggested to have them made. Emma arranged everything and sent the sample earring away to see if it could be done. Emma kept dad updated every step of the way with a choice of 18crt or 9crt gold. The earrings were made in good time and look lovely, they look almost identical to the sample earring! Dad just wants to pass on his thanks to Emma as she was very helpful and professional with every step of the process. Thanks Emma for helping dad get mum the perfect gift!
December 2023 by Joy Thomas Ternouth
I sent into H Samuel on Monday to be greeted by 2 delightful ladies Michelle & Emma, they gave me their undivided attention to help me buy 3 silver children signet rings for my wedding, this Saturday!They pulled out all the stops to get 2 additional rings calling other branches, as only had one in stock, as my daughter has triplets and they are flower girls at our wedding.It is a pleasure to shop when have wonderful staff like this and nothing is too much trouble.Thank you and well done Michelle & EmmaKind regards Joy Ternouth x
December 2023 by Leo Blamey
Wondered into H Samuel with no idea about what present to buy... Sara & Michelle made me feel really welcome, talked me through some ideas and helped me choose the perfect gift! Great service and will definitely be back to see them the next time I need a gift for someone :) Thank you!
December 2023 by Steve Hill
Amazing service. Had an issue with a engagement ring one week before my wedding but the staff gave me a replacement rather than going through insurance which takes weeks. Very happy I had my ring in time for the day.
November 2023 by David Rowe
Michelle,Sara,and the rest of the team were absolutely brilliant thanks for all your help.
November 2023 by Jason Skelton
We have bought 2 x wedding and presents for the bridesmaidsStaff super helpful and politeWill recommend to anyone
October 2023 by Leia Snell
Had a very pleasant visit with a complicated issue the ladies were so helpful and lovely they couldn't have done more for me so nice to go somewhere with such great customer care and such pleasant lovely staff thank you for your kind manner and all of your help
October 2023 by Jamie Massey
Sara did a grant job on finding my girlfriend the right ring for her
September 2023 by Tara Attis
I would like to say a massive thank you to Sara and Michelle! I am super impressed with their customer service skills and also how they dealt with my daughter! Highly recommend! Thanks again ladies! Wish every store I visit had staff like you your worth your weight in gold!
September 2023 by Joana Sousa
My little had her ears pierced a couple of weeks ago. Sara was very patient and caring, I was very pleased with the experience and so glad we chose to do it at H. Samuel - plus the price was very reasonable. My little ones ears are healing nicely and she is very happy. Thanks Sara
September 2023 by Amie Barnes
Matt and Sarah did my ears I was so scared but they was so good would go anywhere elseX
September 2023 by Jay Bowles
Very helpful and friendly. Very good store
September 2023 by Alfie Kittow
The staff are amazing and extremely helpful I recently brought a watch however I wasn?t sure which one but in the end I decided on one I really liked and it was a seiko as I knew I wanted one from the start just not sure which oneI had it for a couple days and realised the date was changing at midday instead of midnight so I went back into the store and explained the issue and it was fixed by sara in under 5 minutes which made me very happy
