September 2021 by Louise Julyan
3rd year of using Halfords for my MOT. Efficient and not over expensive.
September 2021 by David Hodgin
Very helpful staff, went out of their way to help us, plenty of parking outside
September 2021 by A Lewis
While being holiday on the Bank Holiday weekend we got puncture on one of the the bikes needed a new back tyre (cracked) and puncture protection inner tube for both tyres. The very nice Canadian mechanic told me they would ready by 4pm, but they nowhere near that when I arrive to collect it (different mechanic). Not only that when i came back home they had replaced back inner tube only. The following day the back inner tube protection goo leaked all over the place whrn putting air in and one screw from chainstay fell out because it wasn't put back properly .The level of poor service is the same whether you go to London branches or outside London
August 2021 by Jason Todd
I have been a customer for years but over the years I have noticed there is less and less staff on the shop floor. The staff have always been great when you find one . Halfords is a shop lifters dream ,I think you could probably steal half the stock before anyone noticed. But as I said the staff when you find one are polite and very helpful so there is no criticism there .
August 2021 by Alice Haley
I went to buy engine oil and got a car check done by Tom. The service was brilliant and he was polite and understanding. I would recommend this check as it makes sure all is right with my car. Thank you to the wonderful staff at St Austell
August 2021 by Abby Sawkins
Very good, went to sort out buying a dash cam that Truro said they didn't have and wouldn't be able to fit for at least 2 weeks St Austell they had it and the young lady was very helpful and fitted it in my pick up while I waited half an hour. Would definitely recommend this branch and it's helpful friendly staff
August 2021 by Annie Fowler
Well what a gem you have in your employee Carly, she couldn?t do enough, polite and courteous, thoroughly checked over my car and changed what needed to be changed. Put my mind at ease knowing my car was in safe hands. Shall be using St. Austell branch again
July 2021 by NichollsRus
Excellent customer service from Carly and Tyler. Tom was also helpful sorting out my brothers new CD player, and knew exactly what was needed.
August 2019 by Jo Helloo
Had my brakes repaired on Saturday, even though they were extremely busy. Great staff, very friendly and patient. Brakes working perfectly and not too expensive. Thanks Halfords.
July 2019 by steven young
Hi I'm extremely unhappy at the service I've just received at St Austell Auto Centre by Steve. Last night I booked my father in law in at 11:30am for a clutch inspection.
July 2019 by Annette Young
Not impressed with the way my husband and dad have been spoken to this morning. We booked my dad's car in last night on line, and on their arrival the member of staff (Steve) was very rude and said he was to busy to look at the car. Even though the on line bookings said they was available and booked us in for 11:30 am. So my dad's car hasn't been looked at and he has to travel back to Manchester.
February 2019 by Robert Patten
Needed a fuse replacement for my Volvo S80. I was served by Ollie, a young and extremely helpful and knowledgeable staff member. I had reported this problem to a Volvo main dealership in Winchester (Hampshire), they told me it was a 20 minute job...but for the second time...a Halfords store employee replaced the faulty fuse (the problem was with an adapter for the cigarette lighter socket) in under 5 minutes.
January 2019 by Alan Jones
INCOMPETENT LIARS
September 2018 by Google User
Work was ok but the manager insisted on cleaning the car. Which I didn't want doing. I literally had to get forceful and demand the car not be cleaned. Crazy.
August 2018 by Peter Elliot
Went in to get a wiper blade for the car. Their blade selection screen was not working but the young man on the till identified the blade we needed and even offered to get for us and have someone fit it for us. Excellent service.
