March 2024 by Trudy Feltham
Fabulous service from showroom to delivery and installation
February 2024 by Jon Brooker
Incredible service and great after care
February 2024 by Carl's
Excellent
January 2024 by eric grant
Just arranged for a freezer at the St Austell branch. Steve couldn?t have been more helpful. I will never ever go to Currys ever again, wish I had found them years ago. Thank you again. Eric Grant
January 2024 by jacqui bray
Great service
November 2023 by M J P
I?ve had two fantastic experiences with this store in the last month or so. Fantastic advice, great service and fair prices. The shop has a really wide selection and the staff are all very knowledgeable about the products. The people who delivered and installed my dishwasher this week were brilliant. Thanks everyone.
November 2023 by Sandra Crocker
Superb service and selection of productsWill always try to shop local never disappointed, price match ?? selection ?? 100% more knowledgeable than the other more obvious retailers
October 2023 by Andy Barker
Noticed tv stand bought last year was ?bowing? in the centre. Called in the st austell store and informed them of the situation. Was informed that it was out of warranty but they would send someone to take a photo and report back.. This was on a Friday afternoon, following Monday a visit and photo taken. Two hours later I received a call from ?Steve?, stating that they would replace it even though it was out of warranty. By Wednesday afternoon a new stand had been delivered and the old one taken away. All completed in five days, (including the weekend).Top class service..Thank you.
October 2023 by Cleo Girl
Dreadful customer service, once upon a time had a good reputation but stories circulating of very poor customer experience . They have adopted the policy of once they have your hard earned money aftercare is non existant. Will never buy from them again as will others who have shared their experiences of the poor service and substandard electrical appliances.Never thought I would ever say this but better of at Currys where at least they co operate to resolve problems.No doubt if Woolacotts reply to this they will spout how unfair and unfounded butall is true they just dont want to admit to their miserable failings. If ever there was a reason to buy on line this is one good reason.
October 2023 by Karen Searle
1st class service ?I got home late from work on Thursday to find my fridge freezer had died - most probably from the day before as things were already defrosting.I called the St Austell branch first thing yesterday morning to which Richard answered, listened to my predicament and set straight to work, running back and forth to the floor with descriptions and options of what was in stock and available now.Fridge freezer decided upon and purchased, Richard then arranged for it to be delivered to me that very afternoon- amazing service as I knew they were super busy!Colin and Owen turned up at 4pm, carried it in, installed and took my old one away.I will most definitely be using Woolacotts again in the future, thank you so much!
October 2023 by Dave Haddon
A brilliant store, well stocked and extremely helpful and knowledgeable staffThoroughly recommended indeed
June 2023 by Jennifer Gay
I had a repair done by them, on an appliance that I hadn't bought from them, I couldn't fault they way treated me and I just wanted to thank them for their service and would certainly recommend them
June 2023 by Lyn Ann Bonney
Excellent, needed advice about air fryers. Tom helped me find one that was suitable for my needs and in my price range.
June 2023 by Mrs Carole Sampson
Brilliant company they were friendly helpful and amazingly quick to deliver. The price was good too. I?m going to get my new dishwasher washer from them too. Can?t praise them enough.Thank you to all the staff. ??
May 2023 by Jimmy Cannon Voice Coach
Such a shame. I?ve been very happy with the store and the customer service for a long time being local customers.Recently purchased a TV and was given a date that it would arrive. It didn?t arrive and we were told that they wouldn?t know when it was going to turn up, which apparently is always the case with TVs, especially Panasonic?My issue is that if we were told this in the first place we could?ve made a choice, but we were categorically told that it would arrive on a specific day a week after the purchase. This is not the case.In my opinion, this is an underhanded salesman technique and we won?t be going back. Trust is an essential part of customer service and you?ve let us down. Will be going elsewhere i.e. online!!
