February 2024 by Maria
Just a visitor for a long weekend, but what a pleasure to encounter such friendly staff. Nothing was too much trouble.Thank you
January 2024 by Ant Lewis
I don't know who stole the filling from his pasty but it wasn't me! What an ignorant miserable man. I asked if I could pay 2 cheques in please. His rude and arrogant answer was not like that you can't he then filled in the envelope and took them off me. Whilst I appreciate him filling out the envelope there's absolutely no need to be rude.
December 2023 by Eliz H
Been in multiple occasions over the past year & Owners/Staff are extremely rude, why run a post office if you can't be friendly? You don't want customers being rude yet you are! Met by the miserable rude woman today who dealt with my items I asked for separate receipt she didn't listen. Friendliness & a smile costs nothing no matter how busy you are!! Your mannerisms can effect a person who' may be struggling day. The gentleman serving a distressed customer was just as rude. Highly disappointed.** actually I asked for a receipt as did the parcel and the woman ignored! Your rating shows many unhappy customers. And the distressed customer was at the till whilst I waited in the queue and she asked him a question twice as she was concerned about a parcel & twice ignored. I'm glad your attitude is for customers to go elsewhere. Not the definition of good customer service or attitude! Sadly I never usually leave a bad review I speak in person but your persistent bad customer service wasn't worth tIt. Lovely that you like to be miserable
December 2023 by Elena AK
Don't waste money on buying anything there, you Can?t return it. And I think the old lady with dark short hair is rough with the customers!
June 2023 by Sonia Whale
Everyone in the Holmbush Post office are lovely. They have an awful lot to put up with sometimes, I have observed whilst queuing, (regularly queue, but they get through the customers quickly & efficiently)I have heard the most bazaar questions being asked, the staff try to explain what they can & cannot help with, they get rude customers, but kind of shake there heads & carry on. When you get people being rude & down right offensive, it can affect your whole day. Not nice, but they keep going!They've been nothing more than polite, friendly & efficient to me always. So if you feel the need to complain, think twice first....Lovely little shop selling allsorts of nice things.Keep it up Holmbush post office!!!: )
May 2023 by Julie Trevarthen
Customer service could be better.
January 2023 by Hannah Peters
Due to Par Post Office early closing, I choose to use this Post Office instead. However, on multiple occasions, I have been met with rude staff that make me feel small when I ask for simple things like a receipt. I was met with complaints and muttering when I had to swap tax over for my parent's vehicle. I let this slide, though today I was rudely corrected when asking for second class post. Not friendly at all, it makes me not want to visit this PO anymore due to the rude staff.
October 2022 by Hanz Solo
Due to Par Post Office early closing, I choose to use this Post Office instead. However, on multiple occasions, I have been met with rude staff that make me feel small when I ask for simple things like a receipt. I was met with complaints and muttering when I had to swap tax over for my parent's vehicle. I let this slide, though today I was rudely corrected when asking for second class post. Not friendly at all, it makes me not want to visit this PO anymore due to the rude staff.
October 2022 by Sarah Hartley
Lovely staff over worked but work hard. They also sell lovely Jams ??
July 2021 by Holly Chapple
Steve and Heather are very friendly, they have a good sense of humour and they make me look forward to my post office trips (this has been especially true during the lockdowns). I used to feel guilty if I had lots to post but the staff have made me feel valued and I no longer worry about it. From a local's perspective, this is the best post office around and I mean it when I say that I won't go anywhere else to post my orders anymore! Thanks all :-)
July 2021 by Neil Greening
Exvellent post office. Friendly staff. Lots of stationary etc
January 2021 by Patricia Bal
Not very helpful this morningIn fact, staff member seemed slightly irritated by my writing perhaps a little angry.
January 2021 by nicola wrighton
Fantastic service and lovely helpful friendly staff
January 2021 by Clive ?Acky? Acraman
My local Post Office and I consider myself lucky. A full array of services, always friendly, helpful and efficient
September 2020 by Colvinn462
When I asked if I could change £20 for coins, for my coin meter, I was met with an argument and sarcastic comments from the chap behind the counter. "We don't normally do that"This is the only post office I have had this from, it has really annoyed me. Won't be advising anyone to use this post office with that awful customer service.