January 2024 by Adam Whitlock
We came to this store a few months ago for a mattress for my son, we wanted another mattress for my daughter so went straight there based on our previous experience, so when we returned again the staff were really helpful, patient while my daughter tried different mattresses and my wife and I looked at beds, even when we made a mistake on how it would fit in our room the lady who served us really went above and beyond measuring while we were on the phone and then we made the 30min drive back to the store to look at final designs and options of what would fit our room, really cannot understate how we appreciated it!.
January 2024 by Alison Kemp
Terrible service, no one cares. Ordered some furniture months ago, when I phoned to pay the balance the delivery date was put back by 7 weeks. Apparently they had phoned me but I had no missed calls on my phone. An oversight on their part is an absolute pain for me. Would not use again. I just hope the furniture is ok
December 2023 by Paula C
Excellent service from in store purchase in Truro, Cornwall to deliver
December 2023 by Joseph Rea
Great experience from start to finish! Kevin Murphy in the Truro store was incredibly helpful, delivery was efficient. Would definitely recommend Benson Beds!
December 2023 by Annabel Jones
Very helpful, pleasant and prompt attention from staff, a variety of quotes. good delivery window and have bought previous high quality beds from you.
November 2023 by Jamie Marks
As soon as we walked in, we were greeted, but not bombarded, as soon as we decided we needed help we got it quicky and we're shown all the options available for what we were looking for. Great service
September 2023 by james jervis
Good service overall, slight delivery time change on the day, apart from that, good service
September 2023 by Roger Henderson
We had a very relaxed shopping experience at Bensons for Beds Truro with no pushy sales techniques. We were attended to by Gavin who was friendly, helpful, patient and knowledgeable. We felt that we were valued as customers and appreciated the service we received.
August 2023 by Ken Philip
Good range of beds and very friendly and attentive customer service. Only downside is that they still charge a delivery fee whereas a lot of competitors don't.
August 2023 by Natasha Vernon
Perfect service from In store trialing and the delivery team live our new bed thank you so much
August 2023 by sct ponies
Purchased a bed and tried to cancel order 10 days later and was advised it would cost me 20% of purchase price which I disputed. They then agreed to process refund. However, instead of processing refund they processed a second purchase transaction of over £1800, apparently this was a mistake... now they can't refund the unauthorised purchase until it is processed, they apparently can't stop the transaction either... Bank have advised me they can, bensons are refusing to cancel it. Cannot recommend this company. If you buy from them beware!!
August 2023 by Sally Bridger
2nd timeusing Bensons Truro as great products at great sale prices. Very helpful staff members whilst making purchase. Awaiting delivery soon.
July 2023 by Elaine Redd
Happy so far with experience in store - yet to experience delivery.
June 2023 by LOUISE DADLEY-BLIGHT
Arrived on time agreed. Great communication from delivery team. Delivered to the correct room
May 2023 by Oghenehero John Bishop
Great place to get high quality beds and mattresses. I got my daughter's bed here and I must say it's high quality. I was a litlle nervous about assembling the bed, ladder, cupboard and other bits but it was self-explanatory. Took me 3 days (doing it after work) but I got in done eventually ?.
