March 2024 by Angus Hirst
Bike services are a BIG no no. Very unprofessional, late, unskilled. I had to be compensated for damage to the frame of my bike. I just regret using their services and spent so much time wasted on going back and forth. Go to a local bike shop and you?ll undoubtedly save money on having to only get the same job done once.
March 2024 by Christopher Parker
Helpful and friendly service.
March 2024 by Jan Sims
My husband is such a picky bugger, but he was really impressed with the service, the advice and the selection of available tools, gadgets, products. Thank you for making him so happy!
February 2024 by Christopher Smith
The staff were helpful enough but when I opened the Sony DAB radio packaging the faceplate wouldn't click into the front. Drove 12 miles back to store to be told "It's a common fault". So why not check the item before letting it leave the store? They didn't have another in stock so had to drive 20 miles to another store for a replacement. So a morning wasted queuing in stores and driving 45 miles. Bought a Saphe speed alert at 2nd store, opened it before leaving to find that it was a customer return missing parts! So had to get that replaced too....
February 2024 by Cornish Drifter
Called in to Truro Halfords yesterday due to having a slow puncture on my car. I spoke to Matt who was working on the counter & I cannot impress enough as to just how helpful he was in enabling me to get back on the road and continue my journey home, which with his help I managed to complete. Great local store with very helpful staff.
February 2024 by Colin Sleeman
Excellent service, very helpful and efficient
February 2024 by Pams Ghia
Took car into Halfords to have Halo Road Angel cameras fitted to car. Left car with them for 2 hours, came back and advised job done. The first time it rained it became clear the rear camera had been fitted in the wrong place! It had been positioned outside of windscreen wiper swipe, so when raining it couldn't see out back window.Simple enough you'd think to sort. But no. Tried ringing local branch, went straight through to head office. Eventually convinced woman to put us thru to branch that did fitting. Waited in queue for 20 mins. Then got connected to an automated message for feedback and then call disconnected.Tried emailing and then similar thing.Given the runaround getting problem resolved.Would not use Halfords again or recommend.UPDATETook car back to Halfords who originally fitted camera (local one to us, no help at all) . Moved camera to correct position, took all of 3 minutes! However, didn't bother to remove glue residue from inside rear window from previous pad placement. Hubby removed when home.We did manage to get original fitting fee refunded.Yes they rectified their mistake, but what a lot of bother to sort out.
February 2024 by A I
Great service for my car battery fitting .
February 2024 by Leonard Szepietowski
Watch out for installation charge - I was told the charge for my battery included installation but not that it added £20 to the battery cost - I could have fitted it myself.
February 2024 by Bogdan Pasca
Where is the VAT number?!
February 2024 by Mel Sullivan
I visited the Truro store in search of an electric bike. Alex couldn?t have been more helpful. After listening to what I was looking for and the sort of terrain I was looking to ride on, he gave me really clear advice about different options regarding brakes, motors, weight of the bike etc and steered me towards a bike that he thought would suit me. It was such a positive experience! I would suggest to anyone in the Truro area looking for an electric bike, go to Halfords and ask for Alex!
February 2024 by WithoutMe
Beware. When you go in to have something fixed, bike, car etc. make sure you check the prices online first. They honestly make up the price expecting you to pay it. They charged nearly £40 for a bike fix when online stated it was £20. I honestly think they just try it on.Bottom line, check prices online before you go in. It's your right to pay the price they state.
February 2024 by lego bezzi
Very good point
December 2023 by Lynne Halvorsen
Excellent service received.Purchased a child car seat. Salesman very helpful and informative and kindly fitted it for us.Many thanks.
December 2023 by She Adh
Excellent service. Thanks to Liz who went the extra mile for my granddaughter whose original bike frame was 2 sizes too small. Liz was brilliant with her & found her another bike which she absolutely loved. Luckily we took the one in store on display as it was the last one! Christmas has just been made more shiny for my granddaughter by Truro Halfords & their superstar Liz.