January 2024 by Sarah Forbes
Went in late, 5.45pm weds. Renee was amazing, helpful, fun and helped me with enthusiasm. Milly was in store too, really kind and helpful. Ten out of ten ladies ?
January 2024 by Hannah Morant
The staff are so friendly, helpful and cheerful at Truro Schuh. Nothing is too much trouble and they are super patient with kids too. Every time I go in there, there are lots of staff working, which is such a novelty nowadays where everyone else seems to be skeletal staff. I was advised to sign up to the loyalty scheme last time, and because I did that, today I picked up a hat and a kids lunchbag with my Schuh points.Thank you ??
April 2023 by Jordan James
You should all be ashamed of your selves. Disgusting staff. I hope if you ever need help no one bothers, your lack of humanity is astounding. I wonder if the manager wasn't a woman if he would have received help? ? Shame on her.
April 2023 by mega rolls
Staff are brain dead. Not helpful or knowledgable about their role. Disappointed with the quality of customer service. Needless to say I?ll be boycotting the company entirely because of their failings
April 2023 by Rachel Honey
Did not help customer shouting for help who was being harassed whilst with a young child. Shameful.
April 2023 by Rachel Louise
Staff need training (or sacking to be honest) higher management need to look into recent events at this store involving a man and his child
April 2023 by Nicola Simmons
Staff/Managers need sacking!! to not do anything in the shop where a man and his baby are being threatened by a female and refuse to call the police for help is beyond disgusting!!!
February 2023 by Beth Pritchard
Honestly, I was expecting to walk in and grab a pair of doc martens just before christmas and was not expecting the amazing service I got.The young girl, Millie, who served me was fantastic. She was bubbly, personable, and very helpful.I came out of that shop with another purchase that I was umming and aring about that Millie helped me make a decision, and it was a good one.A really lovely service, as if they had all their focus on me despite it being a busy holiday season.Just overall well done to all the staff there, and the easy to use systems with ordering and everything, came out of the store with a smile on my face.
January 2023 by Whereissimon Simon
Great customer service
January 2023 by Martyn ?Taff The Hat? Pithers
Very attentive and helpful staff, and had what I wanted. Excellent ?
November 2022 by Clive Dorrington
Bought a pair of work shoes and within a week the heals were coming apart. I don't walk very far distances at workt thay warrant this. Waste of £50. Won't be buying any shoes here again.
October 2022 by Natalie Rathbone
Really friendly helpful staff, nothing?s too much trouble ??
September 2022 by Charlie Shaw
Great prices, great staff. Especially Renne. She was bubbly and provided fantastic customer service. Student discount also offered.
June 2022 by Kimberley Howes
Theo helped us today to help pick out shoes for our little one.He went above and beyond in making sure the shoes fit perfectly, and checked his feet in a fantastically playful way which meant that our toddler really loved the experience.He was friendly, smiley and just so attentive to our needs in finding us shoes, as well as informing us of discounts on any promotions they had. All round great guy ! Thanks Theo
June 2022 by Stephen Vincent
Staff always helpful great range and good sale items at times. Online is a bonus if not in store.
