October 2023 by Andrew Carrigan
Hopeless, impossible to get served and then size needed not available. Avoid on Saturday
April 2023 by David Walters
No one ever answers the phone
August 2022 by Cosmin Grajdeanu
Really bad experience and poor customer service on this shop. Kicked out 15 min prior the shop was closed.
August 2022 by Stephen Vincent
Friendly staff. Great range of goods. Only thing is no refunds just credit notes.
July 2022 by robert Eva
Large store with a huge amount of shoes and clothes as well as various sports equipment. Helpful staff
July 2022 by Debbie Viney
Got what we wanted and the service was very quick
July 2022 by Vicky Hunt
Reasonable prices and good customer service.
July 2022 by Steve Gudge
As usual no staff to help, despite asking (apparently they "weren't on shoes today"). Whatever happened to customer service? So unless it's your size on the peg, the item's on a shelf, or the shoes you want are in your size in a box then go elsewhere. I'll not go again for sure.
June 2022 by John Paine
Just before closing on a Monday, store was very quiet, shop floor staff were disinterested but the man on the till was helpful enough.
May 2022 by Jobsafish The FisherAtom
Never answer the phone, So you cannot confirm whether they have the item you need in store, so as to prevent a wasted journey. Pretty much a no brainer but this seems to be the way the big stores are playing it. Very poor indeed.
April 2022 by Harry Kazzam
Had to take my children in to get trainers yesterday, their feet are growing at an alarming rate! It is a large store and didn?t seem that busy (we have been in there when it is completely packed). We saw four members of staff of which the two youngest appeared to be doing all the work. Chris who helped us with the shoes was an absolute star. Not only was he serving us, but two or three other customers. My son?s shoe size has gone up stupidly which meant Chris had to (eventually) get three different lots of shoes. Awesome service from him and the lad at the till, who seemed to be running around like a mad thing doing lots of jobs at once - I didn?t think to ask his name. Either way, they probably deserve a pay rise!
April 2022 by Karen Curnow
I found what i wanted but just couldn't reach it, finding a member of staff to help was difficult, I walked around the store 2 before finding a helpful chap by the trainer section, he helped with no fuss which was great, lady on tills pleasant and courteous.
April 2022 by robert leonard
Large store with a huge amount of shoes and clothes as well as various sports equipment. Helpful staff
January 2022 by Stephan Bolton
On a positive they had a fantastic range of shoes and excellent prices. But today was absolutely understaffed. Waited 20 minutes to try get the only member of staff working on the shop to serve me. Spoke to a bearded member of staff who was sitting by the door and asked if they had a staff shortage who replied to say that there was indeed. That was all he said, no offer of help or apology. So waited another 5 minutes before telling the chap I hope he finds some staff soon. Would recommend people to use their online website if you don't want a awfully long wait in store, as they do have a great online store.
January 2022 by C R
Like a lot of their stores it's up an escalator but there is a lift if you need it.Big store with lots of clothing from the popular sports brands all at heavily discounted prices.Not a lot of space as so much packed in, couple of fitting rooms up by the tills.Staff helpful but the tills always seem slow and often there is a big queue.
