November 2023 by Stefan Canham
I have been a member for 25 years and the staff are the best you could ever want for plus hope too be a member for a another 25 years
November 2022 by Peter Cooper
Only go to Branch when I have a problem and it cannot be resolved online .Very helpful and friendly.
November 2021 by Laird Nigel P Lawrence
Very helpful
July 2020 by Damien Beales
Not too bad staff are rude on the phone and customer service is awful when you call the main line
October 2017 by dennis toye
I have held accounts at this branch for several years and have had need to seek their help and advice on several occasions including emergencies.
I have always been dealt with in a friendly and professional way.
Faultless service.
February 2017 by Darren McSweeney
Great friendly staff
December 2016 by Gill99x G
YES FAM
July 2014 by Elaine W.
This is my local branch. The staff are great and always greet you pleasantly. It is a pleasure to do my banking here. It is a small branch of a very large establishment. There are rarely long lines to see a tellers, and they are very accommodation when making private appointments. The range of services for savings and investments are very good and I get a savings health check regularly. This makes sure I am making the most if my money. As I am a FlexPlus member, I have worldwide travel insurance included with my account, and I also have fee free foreign transactions on both my debit and credit cards. Well worth the £10/month fee for me, since I travel abroad a lot!
November 2008 by Qype User (fiver2?)
Small branch of Nationwide, but very rarely any queues. The staff are friendly and very helpful. Transactions run smoothly, and the branch always looks clean and tidy. The branches are limited to what they are allowed to do, but the staff always try to explain the changes from head office to those customers affected. I have been in a couple of times when elderly people have been confused by the changes, and why they havent been able to get mini statements etc, and the staff have taken the time to explain it properly and tell the people how they can achieve what they need.