9:30AM - 5:30PM
Ash Street10AM - 5:30PM
Lake Rd“Enjoyed our 1 week stay here, excellent location and accommodation. Two negatives 1. Parking ticket does not cover the hours between 10-6pm when a parking disc is required, this was not made plain to us on correspondence. We had a parking ticket placed on the car outside the cottage. I am challenging this with Rydal council and hoping to have it rescinded. ( Something to watch out for) 2. Main TV in the lounge had no remote control and only could get ITV3. I reported this the day we arrived and we were informed that someone would be out to fix the problem. Day 1 went by with no one coming. Day2 we phoned again and also had a phone call from cottages saying the fault had been reported and for us to expect someone out that day. When no one arrived I made another call on day 3 and was told that someone was finishing a job and we were next on the list and he would be with us soon. We are now at the end of our holidays and the problem still remains. No one has been to sort the problem, we gave up hope after several days that this was going to be rectified. Reading through the visitors book we discovered this problem of no remote control had been reported in May. We are now in the 3 rd month we no solution. This being the main TV in the cottage we found it very disappointing that we only had 1 channel to watch during a week of wet weather. And were not even able to watch the DVDs in the cottage due to the TV not having buttons that could be used to manually operate the TV and DVDs.”
9AM - 5:30PM
Royal Square“Incredible and delightful customer service by Jane! Not only was she super helpful during the sale process, but she really went out of her way to allow for a size exchange, which was after hours. Highly recommend this store for its products and customer service! Cheers!”
9:30AM - 5:30PM
Victoria Buildings9:30AM - 5PM
Crag House9AM - 5PM
Glebe Road“Excellent range of all sorts of products. I bought some lovely souvenirs of the late Queen. Staff were incredibly friendly, had a wee chat with every customer and were extremely helpful.”
“Pleasant, helpful staff. Store lovely and tidy (even the sale section). Always buy online normally, so nice to shop in-store for a change (I’m on holiday, my local Metrocentre store closed). Bought the Ruby coat in black, already have it in navy, good quality and great inside pocket to fit my phone. Washes and dries brilliant.”