August 2023 by Kate Wright
I wish I?d got the lady?s name but I was seen by the kindest most professional and thorough pharmacist today.Thank you for looking after me. Many pharmacists are so busy they don?t seem to have time to care about the people behind the problems but you did.Thank you again, you made a difference to someone today x
July 2023 by Dave Meadowcroft
First time here and I was very impressed with the Friendly, Professional service. They are clearly very busy but I had a bit of shopping to get so there wasn't really any waiting.I will Definitely use this Pharmacy again ??
June 2023 by Josh Marks
Clearly not enough staff members to run efficiently, always massive queues (when I say massive - I mean a few people, but it takes them ages to go through them). There?s never a ?sorry we?ll be one minute? etc - more than likely the staff themselves are sick and tired due to being overstretched and overwhelmed as it is always heaving.
June 2023 by Robert Fialkowski
My wife's prescription was sent to asda as urgent on Monday morning we went to collect it Monday evening and the lady who obviously needs to go to charm school told us it would take an hour to put up an hour later we were told i was not ready it would be another half hour so we told her we would collect it in the morning we returned today and were told she couldn't give the prescription because the pharmacist was on their lunch break until 3 o'clock which means yet another trip its the last time we'll use asda pharmacy the lady needs to really work on her customer service skills
February 2023 by Ron Vandam
Asda pharmacy told me when I requested to have it placed on there computer. I only wanted UK medications, there reply was they only supply UK medications, not true!There new trick is mixed brands 15 from UK manufacturer's in UK box and 70 cheaper brands... really ASDA if I wanted a pick and mix I would go to a sweet shop!Also long delays, prescriptions not right, time to find a new pharmacy I think!This has also happened to a friend also in the last week.
January 2023 by Ian Metcalfe
I'm struggling with pharmacy's in Carlisle. I thought Asda would be better but 4 days of phoning finally got someone to answer, but the lady was abrupt on the phone. You need online ordering or more staff. The queue when collecting is the longest item have ever experienced in the town. Looking to change again, sorry just not efficient enough service.
October 2022 by David Fairhurst
Having used this pharmacy for repeat prescriptions over the last 12 months due to its convenient location I will not be going back. On more than 1 occasion I have been totally ignored by the staff, despite standing at the front of the queue this morning with other people waiting behind me staff members totally ignored me for over 15mins. I dont expect any preferential treatment but ?we are busy I?ll be with you shortly? would have stopped me posting this review. Extremely poor, so have arranged to have my medication sent to an alternative pharmacy.
October 2022 by Paul Simpson
Went tonight asked the old woman behind the counter if i could see the pharmacy she said yes but it will be half an hour,i said ok so i moved to the end of the counter and she marched over can you move i need to serve people then a lady that worked at asda asked to see the pharmacy and she was in within 5 minutes the pharmacy staff need to go on a customer service course very rude and abrupt , they also need to learn how to smile or maybe become undertakers terrible staff however the pharmacy was nice and helpful
July 2022 by Val Bairstow
Pharmacist couldn't careless that they didn't have the medication of hormone treatment. I was upset but she just laughed and said it wasn't her problem but the doctor. Eventually got my prescription from Brampton who were amazing!
June 2022 by John Winmill
Very helpful and friendly.
November 2021 by Elaine Farnworth
Great service
July 2021 by Angela Robinson
Came in yesterday for prescription and was told half hour wait,so said I would come back tomorrow.Phone this morning to ask if they had prescription ready and was told yes. So said I would come in at 2pm that day. Card information up saying Pharmacist would be back 2.05, when I came back at 2.20 was them told Pharmacist was in meeting and would have to wait Even though I was told my prescription was ready.
September 2020 by Malcolm Brodie
Great Pharmacy. Everything you need at good prices.
June 2017 by T Carruthers
Make up prescription while you shop
March 2016 by James Ruddick
Very helpful advice given and very profesional attitude
